Swedish customer support representative, Barcelona
hace 7 días
Job Openings: Swedish Customer Support Representative, Barcelona About the Job: Swedish Customer Support Representative, Barcelona Are you passionate about delivering top-notch customer service? We're looking for a Customer Service Representative who is fluent in Swedish to join our dynamic team in Barcelona. This is your chance to make a difference by helping customers with their inquiries in a fast-paced and supportive environment. What You’ll Do: Assist Customers: Handle incoming inquiries via phone, email, chat, and automated alerts, ensuring efficient and effective responses. Record Keeping: Maintain accurate records of interactions in our call management system, adhering to agreed SLAs for timely resolutions. Stay Updated: Keep your knowledge current on our products and services tailored to individual customer needs. Issue Escalation: Identify and escalate potential service issues to senior team members when necessary. Collaborate: Work with your team on special projects and provide coverage for colleagues as needed. Administrative Tasks: Manage holiday, sickness, and overtime records while participating in regular team meetings. What We’re Looking For: Language Skills: C2/fluent in Swedish, both verbal and written, with a good level of English (minimum B2). Experience: At least 1 year of customer service experience, preferably in technical support. Technical Knowledge: Advanced understanding of signal path connectivity, wireless networking, and music/audiovisual products. Customer Focus: Strong aptitude for customer service with excellent listening skills and the ability to address customer needs. Problem-Solving: Ability to take ownership of customer calls, progressing them to resolution or escalating when needed. What We Offer: Competitive Salary: Excellent remuneration package based on experience and performance. Work Hours: Monday to Friday, 09:00 AM - 06:00 PM. Dynamic Environment: Join a creative team with a positive and friendly atmosphere. Paid Leave: Enjoy 23 working days of paid annual leave. Career Development: Access to guidance and tools to help you reach your full potential. If you're ready to take on a new challenge in beautiful Barcelona, apply now and be part of our exciting journey #J-18808-Ljbffr
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Swedish Customer Support Representative Barcelona, Spain
hace 1 semana
Barcelona, España Cross Border Talents A tiempo completoSwedish Customer Support Representative Barcelona, Spain Join our vibrant and supportive team in Barcelona! As a Customer Support Representative , you'll be the go‑to person for helping customers resolve issues, provide excellent service, and ensure a smooth experience for all. Position Customer Support Representative Location Barcelona, Spain (On‑site)...
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Swedish Customer Support Representative Barcelona, Spain
hace 1 semana
Barcelona, España Cross Border Talents A tiempo completoSwedish Customer Support Representative Barcelona, Spain Position: Customer Support RepresentativeLocation: Barcelona, Spain (On-site)Employment Type: Full-time Join our vibrant and supportive team in Barcelona As a Customer Support Representative, you'll be the go-to person for helping customers resolve issues, provide excellent service, and ensure a smooth...
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Customer Support Representative
hace 2 semanas
Barcelona, España DKR A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Swedish speaking Customer Support Representative for their Barcelona office. Position: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site. **DUTIES AND RESPONSIBILITIES**: - Record call details...
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Swedish customer support representative, Barcelona!
hace 2 semanas
barcelona, España JR Spain A tiempo completoSocial network you want to login/join with: col-narrow-left Client: Cross Border Talents Location: Barcelona, Spain Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: Job Views: 1 Posted: Expiry Date: col-wide Job Description: Are you passionate about delivering top-notch customer service? We are looking for a Customer Service...
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Barcelona, España JR Spain A tiempo completoSocial network you want to login/join with: col-narrow-left Client: Cross Border Talents Location: Barcelona, Spain Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: Job Views: 1 Posted: Expiry Date: col-wide Job Description: Are you passionate about delivering top-notch customer service? We are looking for a Customer Service...
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Swedish Customer Support Specialist
hace 1 semana
Barcelona, España Financecolombia A tiempo completoAn established industry player is seeking a passionate Customer Support Representative fluent in Swedish to join their dynamic team in Barcelona. This role offers the opportunity to assist customers with inquiries in a fast-paced environment, ensuring top-notch service. You'll collaborate with a creative team, manage customer interactions, and contribute to...
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Barcelona, España JR Spain A tiempo completoSocial network you want to login/join with:Lea atentamente toda la información sobre esta oportunidad y luego utilice el botón de solicitud de abajo para enviar su CV y su candidatura.col-narrow-leftClient:Cross Border TalentsLocation:Barcelona, SpainJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:83123766727 Job...
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Customer Support Representative
hace 1 semana
Barcelona, España JUJUR A tiempo completoPosition: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site **DUTIES AND RESPONSIBILITIES**: - Record call details in the call management system, ensuring timely responses and resolutions within the agreed SLA - Escalate any potential service issues to the senior team members, as needed. - Adhere...
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Customer Support Representative
hace 6 días
Barcelona, España JUJUR A tiempo completoPosition: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site. **DUTIES AND RESPONSIBILITIES**: - Record call details in the call management system, ensuring timely responses and resolutions within the agreed SLA - Escalate any potential service issues to the senior team members, as needed. - Adhere...
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Swedish Customer Support Agent — Barcelona
hace 7 días
Barcelona, España Cross Border Talents A tiempo completoA dynamic recruitment agency is seeking a Customer Support Representative in beautiful Barcelona. The role involves assisting customers with their inquiries across various channels, ensuring high-quality service and effective resolution of issues. Candidates must be fluent in Swedish and possess B2-level English. The position offers a competitive salary and...
