Field Service Engineer F/H
hace 7 días
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward. The Opportunity: This role is primarily about supporting our customers in Spain and ensuring that their Smurfit Westrock high-speed packaging machines are maintained in excellent condition and run at >98% efficiency.The Customer Service Engineer is responsible for the safety, installation, commissioning, maintenance, and repair of Smurfit Westrock packaging equipment in use at our customer's sites.They ensure that we always work safely and are actively involved in the continuous improvement of our work practices as well as implementing projects.This is a role where you are encouraged to grow your knowledge and experience and become an active member of our European Smurfit Westrock Field Service Team. As part of our global “One Westrock” strategy, we “innovate boldly” and “package sustainably” you could be a part of thatHow you will impact on Smurfit Westrock :Ensuring the safe operation and maintenance of Smurfit Westrock machines.Installation, commissioning, and customer acceptance of new machines.Proactively monitoring machine performance and intervening to ensure maximum efficiency.Proactively managing scheduled maintenance of machines entrusted to you (actively looking for and resolving problems before they become issues for our customers).Assessing machine mechanical wear and conducting the planned replacement of worn components.Improving the knowledge and skills of customer operators and maintainers, and creating Standard Operating Procedures (SOPs) where needed.Actively involved with the team to improve our own work practices.Troubleshooting electrical and mechanical faults and quickly escalating to colleagues when required.Ensuring that the correct tools, spare parts, and consumables are available.Input to the continuous improvement of Smurfit Westrock’s machine design.What do you need to succeed:Ideally 3 to 5 years’ experience of installing, maintaining, and repairing electro-mechanical machinery.Knowledge and practical experience of PLCs and Mechatronic systems.Independent, customer-oriented way of working.Performance-oriented thinking and acting.Willingness to be on call.Project management experience would be beneficial.LEAN and Six Sigma experience would be beneficial.Technical qualifications in fields such as mechatronics, industrial automation, and electro-mechanical machine maintenance.Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.
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