Customer Success Engineer
hace 1 semana
Join to apply for the Customer Success Engineer role at Novanta Inc. Summary As a Customer Success Engineer, you will help ensure customer satisfaction and health, strengthening the ongoing relationship by providing top-quality technical services, ensuring renewals, and increasing sales for existing customers. Your Responsibilities Accountability for ongoing value delivered successful implementation. Customer key point of contact for all technical aspects including onboarding, methodology consultancy and best practices. Trusted advisor. Build strong and positive relationships with clients at various levels. Serve as the key liaison for sales and management to ensure consistent customer satisfaction. Provide status and service reports to recommend next steps to management. Setup customer’s cloud environment to match their needs. Travel to customer premises to ensure successful RFID PoC. Act as the voice of customer within the company. Your Experience, Education, And Skills An Engineering Bachelor’s Degree. Ideally Telecommunications or Computer Science. Knowledge of computer networks. A clear understanding of IP networks. 2+ years experience in customer-facing roles in a tech company. Highly interested in the Retail sector. Knowledge and experience in RFID technology is highly preferred. Problem‑solving capacity to find customer solutions. Strong customer focus. Excellent written and verbal communication skills. Fluent in English. Fluent in Spanish/Catalan. Willing to travel globally (10% of time). Benefits Company that designs and manufactures worldwide RFID equipment for the retail sector Flexible working hours 23 days off + 2 days extra Working from home possibility (30%) New 4000sqm corporate building next to Westfield La Maquinista Specialty coffee, tea and table tennis Support for online training programs Young and dynamic work environment with opportunity to learn from real professionals Opportunity to grow in a fast‑paced international company Seniority level Mid‑Senior level Employment type Full‑time Job function Management and Manufacturing Industries Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Novanta Inc. by 2x Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy. Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Customer Success Engineer
hace 7 días
Barcelona, España Novanta A tiempo completoCustomer Success Engineer sought to enhance customer satisfaction and manage technical services.
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Customer Success Engineer
hace 2 semanas
Barcelona, España Novanta A tiempo completoNovanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta. About Keonn Keonn is a manufacturer of RFID hardware and software products for different sectors, like retail,...
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Customer Success Engineer
hace 2 semanas
Barcelona, España Qlik A tiempo completoWhat makes us Qlik Qlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. A Gartner Magic Quadrant Leader for 11 years in a row! Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone - at any skill...
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Hybrid Customer Success Engineer — RFID
hace 1 semana
Barcelona, España Novanta Inc. A tiempo completoA leading technology company seeks a Customer Success Engineer in Barcelona to enhance customer satisfaction and manage technical services. The ideal candidate will hold an engineering degree and have at least 2 years of experience in a tech environment. Fluency in English and Spanish/Catalan is required. This role offers a dynamic workplace with...
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RFID Customer Success Engineer: Growth
hace 1 semana
barcelona, España Novanta A tiempo completoA global technology company based in Barcelona seeks a Customer Success Engineer to enhance customer satisfaction and foster client relationships by delivering high-quality technical services. The ideal candidate will possess an Engineering Bachelor's Degree and at least 1 year of experience in a customer-facing tech role. Key tasks include managing...
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Hybrid Private Cloud AI Engineer
hace 1 semana
barcelona, España Hewlett Packard Enterprise A tiempo completoA leading tech company is seeking a Private Cloud AI Customer Engineer in Barcelona, Spain. This hybrid role requires assistance to customers in adopting AI products while providing strong technical support and project management. Essential qualifications include over 4 years in customer-facing roles and skills in Kubernetes, Python, and Docker. The position...
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Senior Enterprise Customer Success Manager
hace 1 semana
Barcelona, España Starmind A tiempo completoThe Senior Enterprise Customer Success Manager is responsible for the complete customer lifecycle, the strategic success, including integration, onboarding, retention, and expansion of high-value accounts. This role owns the customer relationship at the senior and executive level, ensuring customers realise measurable value from the product and directly...
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Manager Customer Success
hace 1 semana
Barcelona, España Nutanix A tiempo completoJoin to apply for the Manager Customer Success role at Nutanix Job Summary Nutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe. This dynamic individual will provide transformational leadership as they scale a high-performance team focused on the adoption and...
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Manager Customer Success
hace 2 semanas
Barcelona, España Nutanix A tiempo completo**Job Summary** Nutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe. **About the team** Nutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You will lead a team of representatives who will...
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Senior Customer Success Manager
hace 1 semana
Barcelona, España Amadeus A tiempo completoAn international travel technology leader is seeking a Customer Success Manager in Barcelona. This role entails building strong customer relationships, ensuring product value is realized, and driving revenue growth. Candidates should have a Bachelor's degree and 5–7 years of experience in Customer Success, particularly within hospitality. The position...
