Customer Care Claims Specialist- French Speaking
hace 3 días
Customer Care Claims Specialist- French Speaking (Hybrid Working) Share this job: The Company lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do “whatever makes them pink”. We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. We run our business in 17 languages and 40 countries, with more than 1,500 employees spread across our offices worldwide, developing our own products and services to power the entire traveller journey for millions of people. At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. lastminute.com N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange. Job Description Are you looking for a role in customer service? We are looking for someone to join the Claim department in our Customer Service department in the Madrid office. You will ensure customer complaints and standard requests are dealt with efficiently and with the right level of sensitivity. You will monitor, respond and engage with customers on different channels that require service support for the lm group contributing to a service orientated culture aimed at building repeat business and customer loyalty. Key Responsibilities Investigating and resolving customer complaints through a variety of channels Take ownership ensuring the customer is kept informed of any developments relating to their query until a full resolution is reached Be confident and able to navigate the website and the travel booking systems efficiently and effectively Lead by example representing the values of the business Qualifications Native or/and Good Knowledge of French and Spanish language (Speaking and Writing) Customer service experience would be great Quick to learn Work to tight deadlines with a can-do attitude Experience in travel-specific tools including GDS Sabre and/or Amadeus. #J-18808-Ljbffr
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Madrid, España lastminute.com A tiempo completoOverview The Company. At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Details Job Title – Customer Care Claims Specialist – Italian Speaking Location – Madrid Working model –...
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madrid, España lastminute.com A tiempo completoOverview The Company. At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Details Job Title – Customer Care Claims Specialist – Italian Speaking Location – Madrid Working model –...
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Customer Care Claims Specialist – Italian Speaking
hace 2 semanas
Madrid, Madrid, España lastminute A tiempo completoThe CompanyAt , we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the worldJob DescriptionAre you looking for a role in Customer Relation Service? We are looking for someone to join the Claim department in our Customer...
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Customer Care Claims Specialist- French Speaking
hace 3 días
Madrid, España Last Minute Group A tiempo completoCustomer Care Claims Specialist- French Speaking (Hybrid Working)Share this job:The Companylastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan.Our mission is to lead the travel industry by leveraging...
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Madrid, España lastminute.com A tiempo completoOverviewThe Company. At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world.Job DetailsJob Title – Customer Care Claims Specialist – Italian SpeakingLocation – MadridWorking model –...
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Customer Care Claims Specialist- German Speaking
hace 1 semana
madrid, España Last Minute Group A tiempo completoCustomer Care Claims Specialist - German Speaking Are you looking for a role in Customer Relation Service? We are looking for someone to join the Claim department in our Customer Service department in the Madrid office. Job Description Job Title : Customer Care Claims Specialist – German Speaking Location : Madrid Working model : Hybrid from Madrid, Remote...
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Customer Care Claims Specialist- German Speaking
hace 3 días
Madrid, España Last Minute Group A tiempo completoCustomer Care Claims Specialist - German Speaking Are you looking for a role in Customer Relation Service? We are looking for someone to join the Claim department in our Customer Service department in the Madrid office. Job Description Job Title : Customer Care Claims Specialist – German Speaking Location : Madrid Working model : Hybrid from Madrid, Remote...
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Customer Care Claims Specialist- German Speaking
hace 3 días
Madrid, España lastminute.com A tiempo completoCustomer Care Claims Specialist- German Speaking Full-time Department: Customer Service At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Are you looking for a role in Customer Relation...
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Customer Care Claims Specialist- German Speaking
hace 3 días
madrid, España lastminute.com A tiempo completoCustomer Care Claims Specialist- German Speaking Full-time Department: Customer Service At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Are you looking for a role in Customer Relation...
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Italian-Speaking Customer Care
hace 4 días
Madrid, España lastminute.com A tiempo completoA European Travel-Tech leader is seeking a Customer Care Claims Specialist who speaks Italian. Based in Madrid, this hybrid role involves ensuring effective handling of customer complaints and requests. The successful candidate will engage with customers across various channels, fostering a service-oriented culture aimed at building loyalty and repeat...
