Senior Advisory Services Consultant
hace 1 mes
About the Role
Do you have an appetite for solving a variety of complicated business problems?
The Advisory Services reporting team works directly with customers through strategic consulting services, targeted micro consulting engagements, and facilitated group discussions enabling customers to efficiently use Workday applications to address their business needs.
As a trusted Workday HCM Reporting authority, you have the opportunity to assist customers with strategic advice, standard methodology mentorship, how-to questions, configuration adjustments, and feature demonstrations.
Customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.
This role supports Workday customers in North America and EMEA. Services that our consultants deliver include :
Optimization Packages (Advisory consulting services)
Ask-an-Expert Requests (Micro consulting engagements)
Webinars (Present on key features and configurations)
Collaboration Crews (Facilitate group customer sharing discussions)
In addition to delivering Workday Success Plans services, our consultants will also deliver other professional services, such as :
Reporting & Analytics Projects (Build dashboards, analytics & reports for customers using Workday reporting tools).
Coaching Services (Guide customers how to use Workday’s reporting tools to satisfy their business requirements).
Customer design workshops (Provide expert guidance on sophisticated designs)
Additional Responsibilities Include :
Become an authority in all of Workday's report writing tools
Confidently and consistently provide excellent customer service
Conduct discovery activities to understand customer requirements, timeline and scope of the engagement.
Develop and deliver Workday Success Plan services
Ability to help clients resolve reporting issues requiring in depth expertise in the Workday solution
Ensure the client takes advantage of Workday standard methodologies
Clearly and effectively communicate a deployment approach / strategy.
Participate in update training and other events that help share one’s product skills with other consultants
Keep up to date with industry practices in the HCM functional area and be able to engage with the client on those topics.
About You
The ideal candidate will have a broad and deep understanding of all areas of Workday Reporting & Analytics including Report Writer, Prism Analytics, Composite Reporting, Calculated Fields, Dashboards, Discovery Boards, and Worksheets.
The candidate has demonstrable understanding of professional services and enablement services as it relates to enterprise software in the Cloud.
Basic Qualifications (Must Haves) - Senior Advisory Consultant
5+ years of HCM Reporting, Analytics, and Data warehousing experience for enterprise software applications
3+ years of experience building and maintaining Workday HCM Reporting & Analytics
Other Qualifications
Ability to work multi-functional as a virtual team leader and possess strong and effective verbal and written communication skills with the ability to customize approach for a variety of audiences
Capable of influencing, interacting and collaborating with senior management and technical resources both internally and externally
Ability to perform effective product demonstrations as part of any enablement program
Experience implementing Workday, SAP, Oracle, PeopleSoft or similar software applications
Experience working with BI Tools (Tableau, QlikView, Cognos, Business Objects)
Understanding of data modeling concepts with an ability to manipulate data using software tools and SQL
Workday Certification in at least one of the following : Workday HCM, Workday Reporting
Ability to gain a thorough understanding of Workday concepts as new features are released
Ability to distill complex concepts into understandable presentations for our customers
Strong critical thinking skills so as to understand sophisticated, technical process issues and facilitate / influence decision making
Bachelor’s degree or relevant work experience required.
Professional services experience is a plus
Ability to travel up to 20%
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