Front Office Supervisor
hace 1 mes
SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinaryJob DescriptionWhat you’ll doWe are looking for a Front Office Supervisor to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Front Office Manager, you will ensure operational efficiency of all Front Office areas during shift and the service delivery of those areas.Deal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems.Schedule, assign daily work, lead pre-shift meetings, inform and train team members.Monitor, observe and assist in evaluating team member performance.Coordinate with Housekeeping to track readiness of rooms for check-in.Support and assist team members in handling guest inquiries and requests and in resolving guest complaints in a timely, friendly and efficient manner.Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions.Handle cash and credit transactions, ensuring the accuracy of guest billing.Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services.Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.Ensure all guests are quoted the correct rate as per the selling strategy and website.Report any issues to the correct department and check to ensure the work has been completed.Ensure that the reception and public areas are clean, tidy and presentable at all times.QualificationsWhat we are looking for...Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel.Previous experience with pre-opening of a hotel is a big plus.Someone who understands, celebrates and embraces the SLS brand values.Ability to multitask and work in a fast-paced environment.Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality.Excellent verbal and written communication skills. Fluent in Spanish and English.You make people feel good - your team, guests, and colleagues alike. You make a positive impact.You learn quickly and adapt to SLS’s unique culture.You are humble and open to ideas. We leave our ego at the door and help get things done.You’re up for doing things differently and trying (almost) everything once.You want to be part of a team that works hard, supports each other and has fun along the way.Additional InformationWhat's in it for you...The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.The chance to challenge the norm and work in an environment that is both creative and rewarding.Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.A competitive package and plenty of opportunity for development.Excellent discounts across the entire Ennismore family of brands.SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint-venture with Accor, formed in 2021.
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Supervisor/a Front Office
hace 1 semana
España Hilton Barcelona A tiempo completo¿Te apasiona el mundo del la Recepción? ¿Tienes experiência en el sector hotelero? En el Hilton Barcelona buscamos un/a **Front Office Supervisor** para formar parte del equipo de Front Office. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad, es un hotel de negocios y eventos que cuenta con...
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Front Office Supervisor
hace 1 mes
España Hosco A tiempo completoReportando al Front Office Manager y/o al Assistant Front Office Manager, será responsable de ayudar a la dirección del Front Office a gestionar un Front Office altamente competente y productivo del hotel.MISIÓN DEL PUESTO:Dirigir las operaciones diarias de la recepción.Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin...
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Front Desk Supervisor
hace 1 mes
España Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
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Front Office Supervisor
hace 1 mes
España Hosco A tiempo completoAbout the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a...
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Front office Supervisor – SO/ Sotogrande
hace 5 días
España Ennismore A tiempo completoFront office Supervisor – SO/ SotograndeSO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa...
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Front office Supervisor
hace 2 semanas
España Ennismore A tiempo completoSO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, making it an idyllic...
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Front office Supervisor
hace 2 semanas
España Accor Hotels A tiempo completoCompany DescriptionSO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, making...
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Front office Supervisor
hace 5 días
España Hosco A tiempo completoAbout the jobCompany DescriptionSO/ Sotogrande is a tribute to fashion, design, gastronomy, and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la...
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Front Office Trainee
hace 3 días
España Camiral Golf & Wellness A tiempo completoa.Scope of the positionThe student will join an international Front Office team in which they will be trained in Opera, Concept (golf and Spa reservation), LHW’s standards and 5 star hotel customer service. They will be working along with other Receptionist in order to reinforce their communication skills, customer service abilities, invoice issuing,...
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Front Office Supervisor
hace 2 semanas
España Melia Hotels International A tiempo completo**_"El mundo es tuyo con Meliá"_** Unirse a Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. Significa saber que has comenzado uno de los viajes más...
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Front Office Trainee
hace 2 semanas
España buscojobs España A tiempo completoJob Description - Front Office Trainee (HOT0B52W)Job Number:HOT0B52WWork LocationsAs an intern in the FO department, you will assist in the department's operations and guest service on a daily basis. You will be responsible for making the first impression on guests and performing the following tasks following the highest standards:Ensure accurate and...
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Front Desk Supervisor
hace 1 mes
España AIRE Ancient Baths Copenhagen A tiempo completoThe role:As Front Desk Supervisor, your main responsibility will be to support the Front Desk Manager by coordinating all the reception activities and helping to supervise and assist the team. The successful candidate will be an energetic team player who has a passion for engaging and assisting high-end clientele.Key responsibilities:Client experienceEnsure...
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Front Office Manager
hace 1 mes
España Hotel Mandarine Regency A tiempo completoWe are looking for aFront Office Manager to join our pre-opening team at Mandarin Oriental Punta Negra, Mallorca, set to open in Spring 2025.Surrounded by natural beauty, the Mandarin Oriental Punta Negra, Mallorca spreads over 3 hectares of landscaped cliff tops and gardens cascading down to the sea, where it offers unique access to two coves surrounded by...
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Front Office Receptionist
hace 3 semanas
España Daily Dot Art A tiempo completoAbout UsWelcome to Daily Dot Art, your premier destination for creative and innovative digital graphic design solutions. We have quickly established ourselves as a leading force in the industry, delivering exceptional designs that captivate audiences and elevate brands.Job Description:The Front Office Receptionist will play a vital role in creating a...
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Assistant Front Office Manager
hace 2 semanas
España Accor Hotels A tiempo completoCompany DescriptionA 292-room Resort, spanning over 3.5 hectares of manicured gardens with significant food & beverage operations, two pools and extensive conference facilities, Mercure Gold Coast Resort is an oasis located amongst expansive gardens on the Gold Coast with a team of 150 employees and growing.The property’s leadership team aspires to...
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Front Office Manager
hace 2 semanas
España Melia Hotels International A tiempo completo**_“El mundo es tuyo con Meliá”_** Entrar en Meliá es emprender un viaje sin fronteras porque las posibilidades de crecer y formarse aquí son infinitas. Es saber que el mundo es tuyo y que puedes trabajar en muchos países. Y todo con la sensación de que formas parte de una gran familia. **Porque pertenecer a la gran familia Meliá es ser...
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Front Desk Supervisor
hace 1 mes
España Aire Ancient Baths A tiempo completoThe role : As Front Desk Supervisor, your main responsibility will be to support the Front Desk Manager by coordinating all the reception activities and helping to supervise and assist the team. The successful candidate will be an energetic team player who has a passion for engaging and assisting high-end clientele. Key responsibilities : Client...
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Front Office Trainee
hace 2 semanas
España buscojobs España A tiempo completoWOULD YOU LIKE TO BE PART OF A FAST – GROWING ORGANISATION?JOIN US AS FRONT OFFICE TRAINEE AT LABTWENTYTWO.ABOUT ODYSSEYWe are Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday...
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Front Office Trainee
hace 3 semanas
España Hilton Worldwide, Inc. A tiempo completoJob Description - Front Office Trainee (HOT0B52W)Job Number:HOT0B52WWork LocationsHilton Madrid Airport Avenida de la Hispanidad 2-4 Madrid 28042As an intern in the FO department, you will assist in the department's operations and guest service on a daily basis. You will be responsible for making the first impression on guests and performing the following...
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Front Office Trainee
hace 2 semanas
España Hilton Worldwide, Inc. A tiempo completoJob Description - Front Office Trainee (HOT0B52W)Job Number:HOT0B52WWork LocationsHilton Madrid Airport Avenida de la Hispanidad 2-4 Madrid 28042As an intern in the FO department, you will assist in the department's operations and guest service on a daily basis. You will be responsible for making the first impression on guests and performing the following...
