Temporary (Leave Cover) After Care And Repairs Specialist

hace 1 semana

Madrid, España LOUIS VUITTON A tiempo completo

We are currently looking for a Temporary After Care and Repairs Specialist for our store in Puerto Banús. The Repair Specialist is responsible for addressing and resolving issues with products sold by Retail store. They examine and diagnose client‑reported issues and perform repairs on products, equipment, or devices to restore them to proper working condition, ensuring client satisfaction. Product Diagnosis and Repair Examine and diagnose issues reported by clients regarding malfunctioning or damaged products. Perform repairs on products, equipment, or devices to restore them to proper working condition. Utilize specialized tools and equipment to perform repairs efficiently and accurately. Client Experience and Communication Communicate with clients to understand the nature of the issue and provide updates on repair progress. Collaborate with sales associates to address any product or service‑related concerns. Ensure client satisfaction by providing timely and effective repair solutions. Inventory and Parts Management Maintain an organized inventory of repair parts and tools, ensuring availability for repairs. Order replacement parts as needed, following established procedures and budget guidelines. Quality Assurance and Compliance Adhere to company and industry standards for repair quality and safety. Document repair processes and outcomes, maintaining accurate records for future reference and analysis. Product Feedback Reporting Gather and document customer feedback and product issues encountered during repairs. Communicate product feedback to the appropriate teams for further analysis and improvement initiatives. Expected Attitudes and Skills Priority Management Inventory Management Creative Problem Solving Quality Management Record Keeping Repair Techniques Document Generation Tool Management Compliance Testing Analytical Thinking Client Orientation Attention to Detail REQUIREMENTS At least 2 years of experience in repairs/after care or similar roles, ideally in a retail environment. Fluent in English & Spanish language. Availability to work 35 hrs/week and flexibility to work on weekends. #J-18808-Ljbffr

  • Temporary (Leave Cover) After Care and Repairs Specialist

    hace 2 horas

    Madrid, Madrid, España Louis Vuitton A tiempo completo

    About The JobWe are currently looking for  a Temporary After Care and Repairs Specialist  for our store in Puerto Banús. The Repair Specialist is responsible for addressing and resolving issues with products sold by Retail store. They examine and diagnose client-reported issues and perform repairs on products, equipment, or devices to restore them to...

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