Customer Service Representative

hace 7 días


España Portwest A tiempo completo

PORTWEST, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for the position of Customer Service Representative with Portuguese in our offices in Errentería, closed to San Sebastián.Portwest is one of the fastest growing workwear companies in the world currently employing over 5,300 staff worldwide, with customer service staff in over 130+ countries and 11 Global warehouses in UK, Ireland, Italy, Poland, Spain, UAE, USA and Australia. We design, manufacture and distribute market leading workwear, safety wear and PPE in fully owned production facilities.JOB TITLE: Customer Service RepresentativeEMPLOYMENT STATUS: Full-timeREPORTS TO: Customer Service Team LeaderJOB SUMMARY:As Customer Service Representative, you will act as a point of contact for Portwest customers in a designated region. This role will provide timely customer support and query resolution services as well as escalating significant issues as appropriate.OVERVIEW OF DUTIES & RESPONSIBILITIES:Assist Portwest customers in a specific region with general queries.Respond to all queries in a timely fashion in accordance with agreed KPIs.Provide proactive updates to customers on their issues and use communication skills to minimise the occurrence of delays.Utilise a range of communication mechanisms such as telephone, email and online systems to collaborate with internal and external stakeholders.Update internal systems with record of customer interactions, communications and complaints.Communicate and coordinate with colleagues as necessary.Provide feedback on efficiency of customer service process.Gather intel on common flaws or problems and coordinate feedback to relevant department to stop future issues from happening.REQUIREMENTS:Previous customer service experience (e.g., retail, hospitality, call centers).Fluency in Portuguese is essential, both written and spoken.Good level of English is desirable.Strong I.T. skills in Microsoft Word, Microsoft Excel, Email and experience using other internal systems.Experience working with customers.Positive and proactive attitude.COMPANY AWARDS:Great Place To Work 2023Best Medium Sized Workplaces 2022Ibec Leading in Wellbeing Top 100 companies 2021Portwest CEO - Business Man Of The Year - In Business Ireland 2020Deloitte Best Managed Companies 2016-2023Private Irish Business of the Year Export Industry Awards 2019Exporter of the Year 2018Portwest CEO - EY Entrepreneur of the Year 2017Portwest do not support visa sponsorship for this role. Applicants must have a right to work and must fulfil any relevant visa/work permit requirements in the relevant jurisdiction.Portwest are an equal opportunity employer. All applicants will be considered for employment without attention to age, gender, race, religion, sexual orientation, civil status, veteran status, family status, disability status or membership of a minority group.
#J-18808-Ljbffr



  • España Cpj Recruitment A tiempo completo

    Customer Service Role with market leading service provider Dynamic, friendly, collaborative company culture Excellent career prospects Customer Service Representative (Nottingham office based) 8am-5pm Monday to Friday - this role is office based - NOT REMOTE The Role of Customer Service Representative As a Customer Services Representative you will be based...


  • España Sagan A tiempo completo

    Apologies for missing that detail. Here's the revised job description: Job Title: Customer Service Representative Location: Remote (PST/CST Timezone) Work Schedule: Monday to Friday, 7 AM to 4 PM PST/CST Job Description: The Customer Service Representative plays a pivotal role in ensuring customer satisfaction by booking service appointments and handling...


  • España buscojobs España A tiempo completo

    Dutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...


  • España Nezda Global A tiempo completo

    Join Nezda as a Customer Service Representative and start your career in October with our quick and virtual hiring process. Don't miss this opportunity! Qualifications: At least 1 - 2 years experience in US Medical Billing (Healthcare / RCM background) Excellent oral and written communication skills requiredJob Description: Customer service representatives...


  • España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...


  • España Carburos Metálicos A tiempo completo

    Descripción del puesto de trabajo y cualificación necesaria En Carburos Metálicos, grupo Air Products, nuestro mayor propósito es reimaginar que es posible y reunir a las personas que colaboren e innoven para ofrecer soluciones a los mayores retos energéticos y medioambientales. Actualmente buscamos incorporar un/a Customer Service Representative a...


  • España Recruitment Apple Lovers A tiempo completo

    Recruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service. We are currently seeking a Customer Support Representative to join our Spanish team. The...


  • España Cataloxy A tiempo completo

    Publicada: 01.07.2024. Actual hasta: 14.12.2024Un poco sobre la empresa Teleperformance Spain - SevillaForma parte del equipo de Teleperformance. Desarróllate como profesional y alcanza tus sueños. Somos la compañía líder mundial en soluciones de gestión omnicanal de experiencia del cliente.Ofertas de empleo Customer Service Representative with...


  • España Axionova Engineering Limited A tiempo completo

    Job Description About Us Axionova Engineering Ltd. is a forward-thinking engineering company committed to delivering high-quality solutions across diverse engineering sectors. We pride ourselves on precision, innovation, and seamless collaboration with our clients. Our dynamic team is growing, and were excited to welcome a Customer Service Representative to...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries...


  • España Motion Industries (MOT) A tiempo completo

    SUMMARY:Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.JOB DUTIES:Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.Places customer orders via telephone, fax, email, electronic methods, or walk-in...


  • España Allen Lund Company, LLC A tiempo completo

    Our StoryWith $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!We are always looking for exceptional people to join our fast-paced, challenging, team-oriented work...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming B2C...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming B2C...


  • España Nezda Global A tiempo completo

    Nezda Technologies Inc. is hiring a Customer Service Representative (Telco).Salary: P 21,000 Basic Pay + P 4,000 Allowance.Location: Ortigas, PasigQualifications:Generic BPO profiles and Telco experience in Billing is preferred.At least 1 year minimum experience.Undergraduate is okay; open to HS Graduate (old curriculum).Should be okay to report onsite fully...


  • España David Kennedy Recruitment A tiempo completo

    Customer Service Representative (German)David Kennedy Recruitment – Madrid, MadridDavid Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-site, hybrid remoteEmployment type:...


  • España Page Personnel España A tiempo completo

    Gestión de pedidos - Gestionar la creación de facturas y correcciones y devolución de las actividades materiales - Recibir y tramitar las consultas de los clientes sobre precios estándar, plazos de entrega, productos, disponibilidad, a través de una comunicación eficiente, rápida y amigable con el objetivo de mantener excelentes relaciones con los...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries...


  • España buscojobs España A tiempo completo

    Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position :...


  • España Solenis Hispania S.A. A tiempo completo

    Customer Service Representative (back office)Solenis Hispania S.A. – Viladecans, BarcelonaJob Title: Customer Service Representative (Back Office)Location: ViladecansEmployment Type: Full-timeAre you detail-oriented, organized, and ready to join a dynamic international team in a supportive back-office role? We're looking for a Customer Service...