Customer Service Agent
hace 1 semana
Title: Contact Center Agent - DutchLocation: Madrid, ES, 28037Job Title: Contact Center AgentContract type: Indefinite, 40 hours per weekAre you looking for a customer-focused role where you can make an impact on the customer journey?As Contact Center Agent you will support our customers to ensure the quality of the services provided through different channels (email, phone, etc).What you’ll do:Connect with customers: follow-up with customers after their service or product experience to ensure they’re happy and gather their feedback.Solve problems & answer questions: Be the go-to person for customers who need support, offering solutions and turning challenges into positive outcomes.Drive customer satisfaction: Collect insights, suggest improvements, and collaborate with teams to deliver top-notch service.Upsell with ease: Recommend products or services that match customer needs and add value to their experience.Maintain accurate records of customer interactions.What we are looking for:Fluent in Dutch (native or bilingual) with strong English communication skills.Great communicator: You know how to speak with people, both on the phone and through written messages, and you love making connections.Build rapport with customersDetail-oriented & organizedTech-savvy: You are comfortable using customer management software (CRM) to track and manage interactions.Experience is a plus: If you’ve worked in customer service, sales, or any people-focused role before, that’s even betterWhy this is a great opportunity?Be part of a growing team: You’ll have the chance to grow within a dynamic new team, tech-driven company that values creativity and innovation.Work in an exciting city: Madrid is one of the most vibrant cities in Europe, and now you get to live and work hereMake an impact: This isn’t just another customer service job. You’ll play a key role in the interaction with customers.Develop your skills: Gain hands-on experience in customer service, sales, and tech tools that are shaping the future of the industry.What we offer you:Global vision of the automotive sector.MSX Bazaar: Shopping portal exclusive for MSX employees.Flexible remuneration plan.23 days of Vacations + 3 extra daysInternal training plan.About MSX InternationalWith over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:Parts, Accessories & Service PerformanceActionable InsightsDiagnostics & Repair EnhancementWarranty and Repair EfficiencyTechnical InformationLearning SolutionsBuilding trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.The MSXI PurposeTo empower Movers and Makers to thrive in our ever-changing world.The MSXI VisionTo be clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.The MSXI MissionWe harness our expertise in mobility, the creativity of our global teams and the power of technology to craft tailored, sustainable and innovative solutions.MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
#J-18808-Ljbffr
-
Tourism Customer Service Agent
hace 1 mes
España Sellfreenow A tiempo completoTourism Customer Service Agent (German/French)Job offers with languages in EuropeCurrently, we are hiring a Tourism Customer Service Agent (German/French) in Spain. This is a permanent position.Salary: Less than 18.000 € gross / yearResponsibilities:Provide excellent customer service to clients in German and French.Assist customers with inquiries and...
-
Customer Service Agent
hace 1 mes
España MSX International Inc. A tiempo completoCustomer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...
-
Customer Service Agent
hace 1 mes
España MSX International Inc. A tiempo completoCustomer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to...
-
Customer Service Agent
hace 1 mes
España MSX International Inc. A tiempo completoCustomer Service Agent - SwedishAre you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an interesting opportunity for You!Purpose of the role:The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their...
-
Customer Service Agent
hace 1 semana
España buscojobs España A tiempo completoJoin Our Team at Magical Destinations Travel: Your Gateway to a Rewarding Career in Travel!Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Customer Service Agent to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative...
-
Customer Service Agent
hace 3 semanas
España ENRIQUE TOMÁS A tiempo completo¡ÚNETE A NUESTRO EQUIPO! Enrique Tomás, la empresa líder en el mundo del jamón, busca un/a agente de atención al cliente para formar parte de nuestro equipo de CUSTOMER SERVICE en nuestras oficinas centrales ubicadas en Badalona. **Responsabilidades**: - Atender y gestionar las consultas, quejas y reclamaciones de los clientes (tanto cliente interno...
-
Customer Service Agent
hace 3 semanas
España Magical Destinations Travel A tiempo completoJoin Our Team at Magical Destinations Travel Your Gateway to a Rewarding Career in Travel Are you passionate about your clients and delivering outstanding customer service? Magical Destinations Travel is on the lookout for a Customer Service Agent to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative...
-
Customer Service Agent
hace 7 días
España Cataloxy A tiempo completoOfertas de empleo Customer Service Agent (French Speaker)Publicada: 24.01.2024. Actual hasta: 05.12.2024Exoticca es una empresa que ofrece igualdad de oportunidades. La diversidad y la inclusión son nuestro núcleo. No discriminamos por motivos de raza, color, religión, estado civil, edad, origen nacional, ascendencia, discapacidad física o mental,...
-
Customer Service Agent
hace 7 días
España Cataloxy A tiempo completoOfertas de empleo Customer Service Agent (German Speaker)Publicada: 18.03.2024. Actual hasta: 08.12.2024Customer Service Agent (German Speaker), BarcelonaSalario: a convenirSummary informationPuesto: Customer Service Agent (German Speaker)Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: ExoticcaDescripción de la...
-
Customer Service Agent
hace 1 mes
España MSX International Inc. A tiempo completoAll offer letters will be sent by an MSX e-mail address that ends with @msxi.com, @msxi-euro.com, or @successfactors.com. Any offer letters that do not come from one of these e-mail domains should be considered fake and invalid.Are you an automotive fan? Do you speak fluent Swedish and have some experience in the Customer Service sector?Then MSX has an...
-
Customer Service Agent
hace 2 semanas
España buscojobs España A tiempo completoPurpose of the role: The Customer Service Agent will serve as the primary point of contact for OEM vehicle owners, addressing and resolving all requests related to their vehicles, whether owned or leased through a subscription. The agent will represent the OEM in interactions with customers, ensuring prompt and effective resolution of requests while...
-
Customer Service Agent
hace 2 meses
España Insurello A tiempo completoHundratusentals människor skadas varje år, men väldigt få gör anspråk på- och får sina personliga försäkringsersättningar eftersom det är komplicerat att gå igenom en försäkringsprocess då det kräver tid, kunskap och tålamod. Vi på Insurello har utvecklat den första digitala lösningen som hjälper människor att få ut rätt ersättning...
-
Customer Service Agent
hace 2 semanas
España Dara Pharma A tiempo completo**Funciones**: - Elaborar las ofertas de asistencia técnica y resolución de averías / suministro de recambios de las instalaciones suministradas. - Actuar como interlocutor del cliente para canalizar sus solicitudes en la etapa posterior a la entrega. - Coordinar la acción de los agentes internos y externos que intervengan en la satisfacción de las...
-
Dutch Customer Service Agent
hace 2 semanas
España buscojobs España A tiempo completoAbout ADM VALUEADM VALUE, a subsidiary of the TESSI group, is a leader in the field of customer relationships and customer experience. With a consolidated presence in 6 countries and 16 strategically located production sites, we are committed to delivering innovative solutions that enhance the customer experience.Our impactGlobal reach: We are present in 6...
-
Dutch customer service agent
hace 3 semanas
España ADM Value A tiempo completoAbout ADM VALUE ADM VALUE, a subsidiary of the TESSI group, is a leader in the field of customer relationships and customer experience. With a consolidated presence in 6 countries and 16 strategically located production sites, we are committed to delivering innovative solutions that enhance the customer experience. Our impact Global reach: We are present...
-
Dutch customer service agent
hace 3 semanas
España ADM Value A tiempo completoAbout ADM VALUE ADM VALUE, a subsidiary of the TESSI group, is a leader in the field of customer relationships and customer experience. With a consolidated presence in 6 countries and 16 strategically located production sites, we are committed to delivering innovative solutions that enhance the customer experience. Our impact Global reach: We are present in...
-
Customer Service Agent Team Lead
hace 1 mes
España Centrient Pharmaceuticals Netherlands A tiempo completoCentrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics and a provider of next generation statins and anti-fungals. We produce and sell intermediates, active pharmaceutical ingredients, and finished dosage forms.We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines, with our commitment...
-
Customer Service Agent Team Lead
hace 1 mes
España Centrient Pharmaceuticals A tiempo completoDescriptionCentrient Pharmaceuticals is the leading manufacturer of beta-lactam antibiotics, and a provider of next generation statins and anti-fungals. We produce and sell intermediates, active pharmaceutical ingredients and finished dosage forms.We stand proudly at the centre of modern healthcare, as a maker of essential and life-saving medicines.With our...
-
Customer Service Agent
hace 4 semanas
España Blu Selection A tiempo completoAs Customer Service Specialist you always put the customer first. You feel comfortable in the digital world and are looking to expand your knowledge in the banking industry. But you don't want to do this just anywhere? Then welcome to Greece! Your responsibilities and impact as Customer Service Agent will be: Providing support to bank customers via phone,...
-
Dutch-Speaking Customer Service Agent
hace 3 semanas
España Cbt A tiempo completoAbout the Company: We are a global company looking for enthusiastic and motivated Dutch-Speaking Customer Service Agents to join our team in Athens, Greece . Whether you prefer working on-site or remotely , this is an exciting opportunity to be part of a dynamic and multicultural environment while delivering exceptional customer service. Position:...
