Head Of Customer Experience

Head of Service Position - 2:2 RotationStarting Mid-December for handover with the current HOS. Currently located in Spain, undergoing a short shipyard period.Very busy private boat with no concrete itinerary for 2025.The interior team runs without a Chief Stew, so we are looking for someone who is capable of running the service department and is confident...

ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer excellent career...

We’re looking for a strategic, results-driven Head of Acquisition to spearhead our customer acquisition efforts across multiple markets. The ideal candidate brings expertise in performance marketing, analytical prowess, and a track record of scaling growth through targeted acquisition strategies. As Head of Acquisition, you’ll drive key initiatives and...

Job Description Summary We are currently hiring a Customer Experience & Digital Head to join our Business Excellence & Engagement leadership team in Barcelona. As a Customer Experience & Digital Head, you will play a pivotal role in leading a dynamic team of 15 members. In this strategic position, you will guide this talented team in driving business...

Main Responsibilities Strategic Leadership: Align customer experience strategy with company goals. Collaborate across departments to integrate feedback into broader business strategies.Customer Experience Optimization: Design initiatives to improve the customer journey, enhance satisfaction, and boost retention and NPS.Data-Driven Insights: Oversee the...

Ofertas de empleo Global Head Of Customer SupportPublicada: 23.11.2024. Actual hasta: 07.12.2024Global Head Of Customer Support, GranadaSalario: a convenirDescripción de la ofertaThe Global Head of Customer Support is a strategic executive role responsible for defining and executing a comprehensive support strategy that spans reactive and proactive service,...

Experienced Head chef on similar sized vessel required, with excellent references ready for a busy charter season in the Caribbean. Longevity is key, with high standards of cleanliness and professionalism. Michelin experience required. Galley runs with either 2 or 3 for charter as required. Must be ready to hit the ground running, with first rotation being...

Head of Customer Service - GelatoConnectAbout GelatoGelato’s mission is to empower the rapidly growing creator economy with local production and delivery of any customized item to any consumer on the planet. Its curated marketplace lowers the barriers and resolves the 'last mile' for any creator or entrepreneur that would like to create and sell their...

About Company The company is a liquidity and technology provider of solutions for the crypto and foreign exchange (FX) industry. It specializes in B2B services and products, catering to a wide range of clients including large licensed brokers, crypto exchanges, crypto brokers, forex brokers, hedge and crypto funds, and professional managers. Job Role As our...

Your key responsibilities will include but are not limited to:Lead team of CE & Digital BP and the Customer Experience Hub.Drive performance of the Spain business (top and bottom line for all TAs, Medical and Access) through systematization and optimization of performance monitoring and the use of data analytics insights.Design, coordinate, support...

About the CompanyWe are a dynamic, subscription-based start-up aiming for rapid global expansion and digital maturity. As part of our commitment to delivering exceptional customer experiences, we are looking for a Head of Customer User Support to build, launch, and scale a world-class customer support function. This role offers a unique opportunity to shape...

Summary Responsable de idear e implementar soluciones funcionales de marketing que impulsen una escala e impacto tangible. Proporcionar habilidades de liderazgo de pensamiento y experiencia en la configuración de marcas y / o estrategias de nuevos productos para una franquicia, así como la gestión directa de la línea de un equipo de Brand Insights para...

Join Packfeeder as our Head of Service! Lead our team in delivering top-notch technical support and after-sales service for our innovative packaging machinery. You'll drive efficient maintenance, troubleshooting, and customer satisfaction. If you're ready to make an impact, we want you! Company Overview Packfeeder is a leading provider of automated packaging...

Join Packfeeder as our Head of Service! Lead our team in delivering top-notch technical support and after-sales service for our innovative packaging machinery. You'll drive efficient maintenance, troubleshooting, and customer satisfaction. If you're ready to make an impact, we want you!Company OverviewPackfeeder is a leading provider of automated packaging...

David Kennedy Recruitment is working with an award winning liquidity and technology solutions company who is seeking to onboard a Head of Technical Support to join their team. Position: Head of Technical Support Location: Remote/ GMT 4 timezone (- 1 HR) Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Design and implement a...

David Kennedy Recruitment – Madrid, MadridDavid Kennedy Recruitment is working with an award-winning liquidity and technology solutions company who is seeking to onboard a Head of Technical Support to join their team.Position: Head of Technical SupportEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Design and implement a global support strategy that...

David Kennedy Recruitment is working with an award-winning liquidity and technology solutions company who is seeking to onboard a Head of Technical Support to join their team.Position : Head of Technical SupportLocation : Remote / GMT +4 timezone (+- 1 HR)Employment type : Full-timeRemuneration : Base salaryDUTIES AND RESPONSIBILITIES :Design and implement a...

Location: Marbella or RemoteWe’re looking for a strategic, results-driven Head of Acquisition to spearhead our customer acquisition efforts across multiple markets. The ideal candidate brings expertise in performance marketing, analytical prowess, and a track record of scaling growth through targeted acquisition strategies. As Head of Acquisition, you’ll...

Location: Marbella or Remote We’re looking for a strategic, results-driven Head of Acquisition to spearhead our customer acquisition efforts across multiple markets. The ideal candidate brings expertise in performance marketing, analytical prowess, and a track record of scaling growth through targeted acquisition strategies. As Head of Acquisition,...

Head of Ecommerce en Madrid.Perfil buscado (Hombre/Mujer)As Head of Ecommerce, you will manage a team and be responsible for the following:Develop and implement a forward-thinking ecommerce strategy that aligns with the company’s Spain digital strategy, ensuring growth in conversion revenue and profitability as well as customer satisfaction (NPS).Build and...