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Commercial Account Manager, Italy
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Commercial Account Manager, Italy Join to apply for the Commercial Account Manager, Italy role at ION. About Us We are a community of visionary innovators, dedicated to providing pioneering software and consultancy services to financial institutions, trading firms, central banks, governments, and corporations around the world. We strive to simplify the way people work. We do that by providing workflow and process automation software, as well as real‑time data and business intelligence to help people make better decisions. We are 13,000+ employees, operate globally with 80+ offices, and serve over 4,800+ customers worldwide. Learn more at iongroup.com. Your Role Your key duties and responsibilities include: Interact and nurture relationships with clients, while ensuring their needs are met in the best interest of the clients and the Company. Develop a Strategic Account Plan for the Clients of the assigned territory, analysing each of them the market context, the main challenges and opportunities, the execution capabilities, and mapping Cedacri’s products and services that can support their business transformation roadmap. Position Cedacri as a key partner for each Client while they develop their long‑term Strategic Plan. Detail Unique Value Propositions for each client by working with methods and consultative selling skills to the map of each client detailed processes, to be relevant in the partnership Cedacri can build with them. Identify and qualify up‑selling and cross‑selling opportunities. Collaborate with the sales team and the other functions within the Company (i.e., Operations, Products, Finance, Procurement, Legal). Manage a portfolio of business opportunities that matches the growth ambition of Cedacri on the assigned territory and orchestrate the commercial activities to move the opportunities into real business and delivery activities in a timely manner. Qualify opportunities that are matching your clients’ needs and are leveraging current and future Cedacri’s capabilities. Deliver proposals with high quality standards and in a timely manner. Keep records and maintain documentation of client interactions. Contribute to manage all the commercial documentation according to ION standard templates and processes. Meet financial objectives on the assigned territory in terms of Pipeline, Intake, Revenue. Meet Customer Satisfaction objectives on the assigned territory. Ensure diligence and thoroughness for both internal and external communications, analysis, and processes. Actively participate in Contracts’ renewal processes, contributing to the right understanding of each assigned Client of the value of standardized, clear T&Cs. Other Duties We might ask you to perform other tasks and duties as your role expands. Your Skills, Experience, and Qualifications Required Master’s degree in management, engineering or in a quantitative field (with honors). Nice to have FSI/Core Banking skills. High commercial acumen and strong interpersonal skills. Consultative Selling capabilities. Excellent knowledge of the Italian and English language. What We Offer Permanent employment contract. Location Milan, Parma. Important Notes According to the Italian Law (L.68/99) please note that candidates from the disability list will be given priority. Details Seniority level: Entry level Employment type: Full‑time Job function: Sales and Business Development Industries: Software Development #J-18808-Ljbffr
