Senior Business Support Coordinator and Team Lead
hace 1 mes
Location: Barcelona, Spain (On-site): We require 3 days working from the office and 2 days working from home.
Please apply with an English Resume.
This is a dynamic role reporting to the Head of Communications and Business Support in Bio Pharma Clinical Operations. The role will serve as the team lead for a group of business support coordinators and will be responsible for managing a team located in diverse locations. Additionally, you will provide administrative business support to one or more leaders of the function. The ideal candidate should be an experienced administrative professional capable of balancing day-to-day duties of supporting a senior leader while also leading and mentoring a team.
Accountabilities:
Team Management:
- Recruit, onboard, and develop a global team of Business Support Coordinators and Administrative Coordinators.
- Implement and maintain global processes, ensuring consistent learning experiences.
- Oversee workflow management and team welfare, fostering global connections through regular interactions.
- Conduct quarterly coaching check-ins and develop quality development plans.
- Ensure team capabilities align with requirements and provide necessary upskilling and training resources.
- Proactively manage issues regarding team delivery or poor performance, ensuring day-to-day support activities and programs are delivered.
- Communicate clearly with the global team regarding announcements, resourcing changes, processes, and opportunities. Stay updated with current compliance requirements, processes, and employment laws.
- Continually review the support model and resourcing situation to add value and drive continuous improvement.
- Regularly engage with stakeholders to meet the Leaders’ current and future support needs efficiently and reliably.
- Make strategic resourcing decisions to match the right individual to each leader’s requirements.
Administrative Responsibilities:
- Provide business support in a dynamic, fast-paced environment, ensuring delivery of meeting scheduling, logistics, travel arrangements, leadership team events, and document/system maintenance.
- Partner with the Business Planning and Operations (BPO) team, leaders, and key stakeholders to deliver administrative-led processes and services, including calendar management, travel booking, expense reporting, meeting management, and distribution list management.
- Foster the use of standard methodologies for business processes and systems.
- Provide specialist project administrative support to the leadership team and back-up support to administrative coordinators as required.
- Ensure personal and team compliance with company policies and processes, including time reporting, required training, and expense management.
Essential Skills/Experience:
- Validated experience as a PA/Administrative Coordinator
- Excellent verbal and written communication skills
- Proactive approach with the ability to lead and prioritize multiple requests optimally
- Strong stakeholder management skills
- Proven relationship-building skills to develop networks both within the company and externally
- Fluent in English
- Proficient in Microsoft Office Suite, MS Teams, Share Point Online
Desirable Skills/Experience:
- Project management experience
- Global line management experience
- Team leadership experience
At Astra Zeneca, we are driven by our passion for science. We are committed to making a difference by fusing data and technology with the latest scientific innovations to achieve groundbreaking discoveries. Our inclusive environment encourages collaboration across academia, biotechs, and industry to create the greatest impact on disease. We celebrate both successes and failures as we push the boundaries of science to deliver life-changing medicines.
Ready to make a difference? Apply now to join our team
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