Conversational Experience Designer – Digital Product Focus
hace 5 días
Conversational Experience Designer – Digital Product Focus Why join frog? At frog, we design experiences that connect with people and transform industries. As a Conversational Designer, you will be part of a global team creating conversation-driven digital products, combining empathy, technology, and strategic design. You will bring your curiosity and ability to translate human needs into natural, useful, and memorable interactions. What will you be doing? You will design conversational experiences for digital products that solve real problems. From virtual assistants to conversational interfaces integrated into apps, you will collaborate with multidisciplinary teams to define, prototype, and validate solutions that improve user experience and generate business value. Your fellow frogs will rely on you to: Design user-centered conversational flows that address functional and emotional needs. Define the personality, tone, and voice of conversational assistants aligned with the product brand. Collaborate on user research to understand behaviors, expectations, and pain points in digital contexts. Create interactive prototypes of conversational experiences and test them with real users. Document functional specifications for development (intents, entities, responses, fallback, etc.). Analyze conversational metrics (engagement, resolution, abandonment) to iterate on the design. Participate in workshops with stakeholders to identify opportunities for conversational innovation. On a typical project you will: Map conversational journeys and interaction ecosystems within digital products. Design wireframes and screens that integrate conversational components with graphical interfaces. Create narratives that explain how conversation enhances the user experience. Collaborate with product, technology, and strategy teams to define the implementation roadmap. Ensure conversational solutions are accessible, inclusive, and scalable. We want you to have: At least 2 years of experience in conversational design, UX writing, and interaction design for digital products. Training, knowledge, and hands-on experience with platforms such as Dialogflow, Rasa, Microsoft Bot Framework, Voiceflow, etc. Familiarity with design tools like Figma, Miro, Mural, and conversational prototyping tools. Ability to communicate ideas clearly and collaboratively within multidisciplinary teams. High level of English (minimum B2/C1). It would be a bonus if you had: Education in interaction design, computational linguistics, communication, cognitive psychology, or related fields. Experience with digital products with high user volume (e-commerce, healthcare, education, mobility, etc.). A diverse perspective that enriches your approach as a designer (e.g., experience in customer service, creative writing, data analysis). Referrals increase your chances of interviewing at frog by 2x. Seniority level: Associate Employment type: Full-time Job function: Consulting Industry: Business Consulting and Services #J-18808-Ljbffr
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Conversational Experience Designer – Digital Product Focus
hace 2 semanas
madrid, España frog A tiempo completoConversational Experience Designer – Digital Product Focus Why join frog? At frog, we design experiences that connect with people and transform industries. As a Conversational Designer, you will be part of a global team creating conversation-driven digital products, combining empathy, technology, and strategic design. You will bring your curiosity and...
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Conversational Designer
hace 1 semana
Madrid, Madrid, España Agoda A tiempo completoAbout AgodaAt Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...
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Conversational UX Designer
hace 5 días
Madrid, España Agoda A tiempo completoA travel technology company based in Madrid is seeking a Conversational Designer to enhance its Chatbot assistant's user experience. The role focuses on designing high-quality conversational experiences, guiding AI-driven interactions, and collaborating with multidisciplinary teams. This position demands expertise in conversation design and a passion for...
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Conversational UX Designer for Digital Products
hace 5 días
Madrid, España frog A tiempo completoA global design consultancy in Madrid is seeking a Conversational Experience Designer to create engaging conversational interfaces. The ideal candidate will have at least 2 years of experience in conversational design, work effectively in multidisciplinary teams, and possess strong communication skills. This full-time position emphasizes user-centered design...
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Conversational UX Designer
hace 2 días
Madrid, España Agoda A tiempo completoA travel technology company based in Madrid is seeking a Conversational Designer to enhance its Chatbot assistant's user experience. The role focuses on designing high-quality conversational experiences, guiding AI-driven interactions, and collaborating with multidisciplinary teams. This position demands expertise in conversation design and a passion for...
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Conversational Designer
hace 2 días
Madrid, España Agoda A tiempo completoAbout Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings (NASDAQ: BKNG), with a diverse team of over 7,000 people from 90 countries, working...
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Conversational Designer
hace 2 días
Madrid, España Agoda A tiempo completoAbout Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working...
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Conversational Designer
hace 5 días
Madrid, España Agoda A tiempo completoAbout AgodaAt Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.Today, we are part of Booking Holdings (NASDAQ: BKNG), with a diverse team of over 7,000 people from 90 countries, working...
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Digital Product Designer
hace 5 días
Madrid, España Paul Marlex A tiempo completoA leading digital agency in Barcelona is seeking a Senior Digital Product Designer to develop intuitive digital products. You will lead design initiatives, collaborate with teams, and improve user experience on e-commerce platforms. The ideal candidate has at least 8 years of experience in digital product design, a strong understanding of design systems, and...
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Product Designer
hace 3 días
madrid, España Publicis Groupe España A tiempo completoProduct Designer (UX/UI) – Publicis Groupe España Join to apply for the Product Designer role at Publicis Groupe España . Company Description Publicis Groupe, the world's largest communications group, is a solutions platform present in more than 100 countries. By joining our dynamic UX team, you will be part of a global design and technology consultancy...
