Business Process Document Manager
hace 3 semanas
Location: Barcelona (on site)Join our Clinical Operations team within the Biopharma business unit, where we are responsible for delivering clinical studies. Our Process, Quality & Business Capability team provides data-driven insights to ensure inspection readiness, regulatory compliance, and continuous process improvements. We listen to both internal and external voices, align with AstraZeneca's goals, and implement major change initiatives to optimize clinical study processes for the future.As a Business Process Document Manager, you will be part of the Business Process Management and Optimisation (BPMO) Document Managers team. Your role will involve controlling, securing, developing, and delivering process-related documents for clinical business processes. You will support assigned business sub-processes, working closely with Business Process Owners to maintain and improve these areas using lean methodologies.Business Document Management:Develop and maintain process related documentation (mandatory, best practice and training) within an assigned sub-processes as per agreement with Business Process Owner.Maintain assigned process toolkit(s) and relevant tools (for example MS teams channels).Manage process related questions in relevant process ticketing system.Participate and engage in process network or appropriate forums to encourage best practises.Participate and support improvement projects.Drive adherence to managing procedural documents process in daily workManage continuous improvement and change.Facilitate sharing of good practice and learning within function and cross functionally.Identify issues and risks, escalate as required through appropriate governance forums.Manage links with related processesEssentialBachelor’s Degree in an appropriate discipline or equivalent experienceExperience in document management and document management systemsGood knowledge of ICH GCP, understanding of clinical trialsProven ability of working with multiple documents on global level (creation, revision, maintenance) up to the standardsChange managementGood attention to spelling, punctuation, and grammarExperience with Microsoft Word (utilizing keyboard shortcuts, building templates using Developer tab, creating macros, customizing Styles and a Table of Contents)Usage of Microsoft Excel needed to build spreadsheets, tables, formulasProven ability to learn and adapt to work with IT systemsDemonstrated skills to deliver to time, cost, and qualityProven ability being an end user of a processProven ability in communication both orally and in writing on a global levelProven ability in presentation skillsDemonstrated ability in knowledge transfer (mentoring)Collaboration and problem solving skillsExperience in working successfully and collaboratively within own team as well as cross-functionallyAbility to work in a matrix environmentAbility to identify opportunities and to work across boundariesDesirableExperience within a pharmaceutical or clinical backgroundExperience as a process owner in clinical process managementKnowledge of business process management tools and lean methodologiesExperience of utilizing standard process improvement methodologies (e.g., Lean Six Sigma) to identify root causes of process issues and identify areas of process improvementDemonstrated ability see change as an opportunity to improve performance and add value to the business
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