IS&T CRM

hace 2 semanas

Roma, España Bvlgari A tiempo completo

IS Clienteling The IS Clienteling will be responsible for leading the design, governance, compliance and continuous enhancement of clienteling, customer service, and after‑sales solutions within the Salesforce ecosystem. Acting as a main IT counterpart for business stakeholders, this role ensures the seamless integration of Salesforce Service Cloud and Marketing Cloud to deliver personalized and data‑driven customer experiences. The position requires a balance of technical expertise, program management, and cross‑functional collaboration to support business growth and customer engagement strategies across markets. Job responsibilities Support the evolution of Salesforce‑based Clienteling solutions, ensuring alignment with business priorities in clienteling, customer service, and Care processes. Act as an internal expert on Salesforce Service Cloud and Marketing Cloud, overseeing solution architecture, customization governance, and vendor deliverables. Manage end‑to‑end IT initiatives (requirements gathering, planning, execution, testing, rollout) ensuring on‑time and on‑budget delivery. Supervise application support and enhancements in collaboration with external partners, ensuring service quality and continuous improvements. Partner with retail, CRM, marketing, Care, Customer Service and digital teams to translate business requirements into effective Salesforce solutions. Coordinate with system integrators and technology providers, ensuring accountability, performance, and adherence to IT and security standards. Stay abreast of Salesforce ecosystem innovations and clienteling best practices in luxury retail to recommend future improvements. Ensure that clienteling tools maximize customer insights and enable a 360° view of high‑value clients, driving loyalty and retention. Hard Skills / Requirements Minimum 6–7 years of professional experience in IT solutions delivery, preferably within luxury retail, fashion, or consumer goods. Proven expertise in Salesforce Service Cloud and Marketing Cloud, with solid understanding of solution configuration and customization. Strong background in program/project management, with the ability to manage multiple initiatives and stakeholders across regions. Experience in application maintenance and governance, coordinating internal and external resources. Experience in UX/UI on IOS App Familiarity with clienteling processes (customer service, Care, CRM‑driven personalization). Solid understanding of data integration, CRM ecosystems, and omnichannel retail processes. Proficiency in English (written and spoken); French is a plus. Availability to travel. Soft Skills Ability to connect IT initiatives with business priorities, customer engagement, and retail excellence. Strong interpersonal skills to build effective relationships with business stakeholders and vendors. Capacity to translate data into actionable insights and improvements. Pragmatic approach to solution delivery, balancing technical and business needs. Comfort operating in a fast‑paced, cross‑functional, and international environment. Clear and structured communicator, able to engage both technical and non‑technical stakeholders. #J-18808-Ljbffr

  • Regional MedTech Marketing Lead

    hace 2 semanas

    Roma, España Jobbit A tiempo completo

    A global provider of surgical devices is seeking a Regional Marketing Lead. The ideal candidate will drive the go-to-market strategy and manage lifecycle for products in Italy and other regions. Responsibilities include developing brand plans, leading global marketing campaigns, and ensuring effective product launches. Candidates should have 3-6 years of...

  • Strategic Key Account Lead – Brakes

    hace 2 semanas

    Roma, España Wabtec Corporation A tiempo completo

    A leading global provider of transportation solutions is seeking an experienced sales leader to develop business in specific geographic areas and with target customers. The ideal candidate will have a Bachelor's degree in Business or Engineering, and demonstrate expertise in commercial processes, negotiation, and CRM management. With responsibilities...

  • Business Development Manager

    hace 2 semanas

    Roma, España SummitNext Technologies Sdn Bhd A tiempo completo

    Overview We are looking for an energetic and driven Business Development Manager to join our growing team in the FX & CFDs brokerage industry. This is an exciting opportunity for an ambitious professional with minimum 1 year of experience in FX & CFDs sales or business development to take the next step in their career. You will be responsible for hunting new...

  • Addetto/a al Centralino – Supporto Ufficio Vendite

    hace 2 semanas

    Roma, España Passyer web A tiempo completo

    Addetto/a al Centralino – Supporto Ufficio Vendite Join to apply for the role at Passyer web. This range is provided by Passyer web. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Azienda operante nel settore del filtraggio dell’acqua e soluzioni per il benessere idrico ricerca...

  • Freelance Recruiter

    hace 2 semanas

    Roma, España The Construction Index Ltd A tiempo completo

    Job Title Freelance Recruiter (Remote / Global) Company The Construction Index Ltd Location Remote (Worldwide) Type Freelance / Work Your Own Way Salary US$3,000 - US$11,000 per month + commission Reference RecXA101_1767005738 Overview RecXchange is a global platform where anyone can earn money by matching candidates to real jobs. No experience needed. You...

  • Remote Recruiter

    hace 2 semanas

    Roma, España The Construction Index Ltd A tiempo completo

    OverviewLocation: Remote (Worldwide). Type: Freelance / Work Your Own WayOverview: RecXchange is a global platform where anyone can earn money by helping match candidates to real jobs. No experience needed. You can start today from home, at your own pace.What You Do:Upload good candidates (we show you the simple steps)Choose real roles to work onUse our AI...

  • Business Development Manager

    hace 2 semanas

    Roma, España Deep Sea Electronics Ltd A tiempo completo

    Deep Sea Electronics Ltd is looking for a Business Development Manager to expand our control system portfolio in the vehicle and off‑highway sectors. You will front the company, craft a sales strategy for key accounts across an international territory and drive sustainable financial growth through sales growth and strong client relationships. Key Duties &...

  • Freelance Recruiter

    hace 2 semanas

    Roma, España The Construction Index Ltd A tiempo completo

    OverviewRecXchange is a global platform for people who want to work as recruiters, earn from real roles, and collaborate with others around the world. You can be experienced or completely new - the system supports all levels.You work when you want. No boss. No contract. No limits. What You DoFind or upload good candidatesChoose real roles inside the...

  • AFTER SALES SERVICE EMPLOYEE

    hace 2 semanas

    Roma, España BVLGARI  A tiempo completo

    Bulgari Italia, within its prestigious flagship store in Roma, Via Condotti, is seeking an After Sales Service Employee.Reporting to the After Sales Service Manager, the After Sales Service Employee will ensure seamless Care Services and a positive client experience through proactive communication and efficient administration, managing the full repair cycle:...

  • Regional Marketing Lead

    hace 2 semanas

    Roma, España Jobbit A tiempo completo

    Join to apply for the Regional Marketing Lead role at Jobbit Be among the first 25 applicants Michael Page The Regional Marketing Lead will be driving the go-to-market strategy, commercialization, and lifecycle management of products for the Region (Italy, UK & Nordics). This role is critical in ensuring that the company's products meet market needs, drive...