Customer Service Executive
hace 2 semanas
Cornellà de Llobregat, SpainSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.Your TalentEducation required:University degree preferably Business Administration or related field preferred.Experience:Preferably, over 2-3 years Customer Service experience in Sporting Goods industry or FMCG.Required skillsExperience in management tools: Excel, SAP, CRM or similar.Process Documentation: Ability to document processes in detail.Data Analysis: Development and interpretation of reports in different tools (Excel, Power BI preferably).Communication: Ability to communicate effectively with internal and external interlocutors.Languages: Spanish, English, Catalan (preferably) and Portuguese.Your MissionThe Customer Service Representative will execute the "Order to Cash Process" in the country according to Iberia Sales Strategy. She/he is responsible to fulfill Customers (Retailers) service level agreements and KPIs execution across the country in alignment with Sales strategy.Issuance and Management of Credit and Debit Notes.Telephone customer service + CRM registration and management.Management of customer complaints to find the root cause and lead with the different responsible for the implementation of corrective action to be determined.Management of customer master data (creation, deletion, and modification of sold to and ship to) - Argos.Documenting area processes (e.g., return process for defective and missing merchandise, approval matrix, reasons, claim lead times from invoice date, claim entry in CRM, etc.).Order Entry Support: Serve as a backup for order processing tasks.Standardizing communication channels with our internal and external customers.Implementation of process improvements for returns, standardizing processes, and reporting.PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
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Customer Service Coordinator
hace 3 semanas
España Wintalent Executive Search A tiempo completoOur client is a multinational company located in the Tarragona area. They need to hire a Customer Service Coordinator: Job Summary: Deliver exceptional Customer Care Service. Take leadership of customer satisfaction excellence to be representative of VOC within the company and therefore to build market driven culture to support the business plan. Act as...
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Customer Service Coordinator
hace 3 semanas
España Wintalent Executive Search A tiempo completoOur client is a multinational company located in the Tarragona area. They need to hire a Customer Service Coordinator: Job Summary: Deliver exceptional Customer Care Service. Take leadership of customer satisfaction excellence to be representative of VOC within the company and therefore to build market driven culture to support the business plan. Act as...
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Customer Service Executive
hace 2 semanas
España PUMA Gruppe A tiempo completoSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your...
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Customer Service Executive con portugués
hace 2 semanas
España NA A tiempo completoThe Customer Service Representative will execute Order to Cash Processin the Area and Countries according to Global and Regional Sales Operations strategy. She/he is responsible to fulfill Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service + CRM registration and...
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Customer Service Executive Con Portugués
hace 2 semanas
España buscojobs España A tiempo completoThe Customer Service Representative will execute the Order to Cash Process in the Area and Countries according to Global and Regional Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service and CRM...
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Customer Service Executive con portugués
hace 3 semanas
España Adecco (Spain) A tiempo completoThe Customer Service Representative will execute Order to Cash process in the Area and Countries according to Global and Regional Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service and CRM registration...
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Customer Service Executive con portugués
hace 56 minutos
España Adecco A tiempo completoThe Customer Service Representative will execute Order to Cash Processing in the Area and Countries according to Global and Regional Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service + CRM registration...
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Customer Service Specialist
hace 3 semanas
España Sagan A tiempo completoJob Title: Customer Service Specialist Location: Remote (EST Time zone) Salary Range: up to 1300 USD Work Schedule: Sunday - Thursday, 3:00 PM to 11:30 PM (EST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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Customer Care Executive
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España Iglu.Com A tiempo completoWe have an exciting opportunity for a Customer Care Executive to join our team here at Iglu. Working within the Customer Care department you will ensure that our high levels of customer service are maintained. As our Customer Care Executive you will handle calls and emails from customers once their booking is completed and will deal with any additions and...
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French Customer Service
hace 1 mes
España Customer Labs A tiempo completoAbout BarcelonaBarcelona is home to many great artists and painters, making it a vibrant city for art lovers. The city's most famous cultural masterpiece is Gaudi's "Sagrada Familia," a unique example of modern architecture.If art and culture aren't your preference, you can enjoy one of Barcelona's sandy beaches, just a short walk from the city center, and...
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Dutch Customer Service
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España Customer Labs A tiempo completoReference: WEBAAbout BarcelonaBarcelona is home to many great artists and painters, so you will always have plenty of art to discover. The city's most famous cultural masterpiece is Gaudi's work, the great cathedral "Sagrada Familia," which is one of the unique styles of modern architecture.If you are not too fond of art and culture, you can spend the day on...
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Customer Service Representative
hace 3 semanas
España Sagan A tiempo completoJob Title: Customer Service Representative Location: Remote (PST Time Zones) Salary Range: up to 1400 USD Work Schedule: Monday - Friday / 08:00 AM to 05:00 PM (PST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
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Customer Service Executive
hace 4 semanas
España Abroad Experience A tiempo completoWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. This role will primarily involve handling B2C (business-to-consumer) electronic product returns, ensuring a smooth and efficient process for customers while maintaining a positive brand experience. The ideal candidate will have strong communication...
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German speaking Customer Service Representative
hace 2 semanas
España Language Matters A tiempo completoAre you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...
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España Language Matters A tiempo completoAre you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...
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Customer Service
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España Elite Staffing Network Llc A tiempo completoPosition: Customer Service Representative (remote) Elite Staffing Network LLC is a leading staffing agency that provides top-notch talent to businesses across various industries. We are currently seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be...
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German Speaking
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España buscojobs España A tiempo completoThe Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate...
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Customer Relations Executive
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Customer Service Representative
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España Cpj Recruitment A tiempo completoCustomer Service Role with market leading service provider Dynamic, friendly, collaborative company culture Excellent career prospects Customer Service Representative (Nottingham office based) 8am-5pm Monday to Friday - this role is office based - NOT REMOTE The Role of Customer Service Representative As a Customer Services Representative you will be based...
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Customer Service
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España RAS Interim A tiempo completo**CUSTOMER SERVICE: ¡Eleva la Excelencia y Contribuye a una Experiência Inigualable!**: En **RAS STAFFING**, especialistas en unir talentos excepcionales con empresas de primer nível, estamos en búsqueda de un/a **CUSTOMER SERVICE** para incorporarse a un equipo dedicado a proporcionar una experiência de cliente de calidad superior, en una importante...