Customer Service Representative: German Or Dutch Electronic Devices

hace 2 semanas


España buscojobs España A tiempo completo

DUTIES AND RESPONSIBILITIES :Handle incoming customer inquiries (via phone, email, chat, or automated alerts) and address user needs efficiently.Record call details in the call management system, ensuring timely responses and resolutions within the agreed SLA.Maintain up-to-date knowledge of services and products, particularly those tailored to individual customer applications.Escalate any potential service issues to senior team members, as needed.Adhere to all project processes and procedures.Ensure compliance with the contractual SLA.Provide coverage for other Agents in their absence, whether within the same team or across different teams.Collaborate with the team on specific projects when requested.Fulfill administrative responsibilities, including managing holiday, sickness, and overtime records.Participate in regular team meetings.Perform additional tasks as assigned by management to ensure continued service performance, quality, and customer satisfaction.REQUIREMENTS :Native/fluent in German or Dutch, both verbal and written. Proficiency in English (minimum B2 level).A minimum of 1 year of customer service experience is required, preferably in technical support.Advanced IT knowledge in signal path connectivity, wireless networking, music, and audiovisual products.Strong aptitude for working in a customer service environment.Excellent customer care skills, with the ability to listen to and understand customer needs.Capable of taking ownership of calls and progressing them to resolution or escalating them when needed.OFFER :Excellent remuneration package based on experience, skills, and performance.Working schedule: Monday to Friday, 09:00 AM - 06:00 PM.Be part of a dynamic and creative team with a positive and friendly atmosphere.23 working days of paid annual leave.Guidance and tools to reach your full potential.
#J-18808-Ljbffr



  • España TOPTALENT A tiempo completo

    Position: Customer Service Representative (Dutch) Location: Barcelona, Spain Work model: on-site Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle customer inquiries via various channels and resolve them promptly. Maintain expertise in customer-specific applications. Escalate issues as needed. Adhere to project...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming B2C...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position: Customer Service Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming B2C...


  • España Cross Border Talents A tiempo completo

    WE ARE HIRING: Speakers of German / or Dutch / Flemish JOB VACANCIES: Customer Service / or Technical Support / or Sales / or Digital Marketing LOCATIONS: Spain / Greece / Portugal / Malta / Cyprus / Romania / Bulgaria / Germany / Belgium / Poland / Slovakia. MUST HAVE: EU passport/ ID or Residence permit for the country you are applying for. We are looking...


  • España Cross Border Talents A tiempo completo

    WE ARE HIRING: Speakers of German / Dutch / Flemish JOB VACANCIES: Customer Service / Technical Support / Sales / Digital Marketing LOCATIONS: Spain, Greece, Portugal, Malta, Cyprus, Romania, Bulgaria, Germany, Belgium, Poland, Slovakia.MUST HAVE: EU passport/ID or Residence permit for the country you are applying for. We are looking for passionate...


  • España buscojobs España A tiempo completo

    Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office. Position :...


  • España AmerisourceBergen A tiempo completo

    Customer Service Representative- Dutch SpeakerApply locations Madrid, Spain time type Full time posted on Posted 5 Days Ago job requisition id R2424061Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading multinational technology BPO company that is looking to recruit a Dutch speaking Customer Service Representative for their Barcelona office.Position: Customer Service RepresentativeLocation: Barcelona, SpainEmployment type: Full-timeWork model: on-siteDUTIES AND RESPONSIBILITIES:Handle incoming B2C user...


  • España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer ServiceRepresentative for their Barcelona office. Position: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site DUTIES AND RESPONSIBILITIES: Handle incoming customer inquiries...


  • España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Representative (On-site) Dutch XM01ID: 159770Salario: de 700€ por añoPublicada: 13.11.2024. Actual hasta: 03.12.2024Customer Service Representative (On-site) Dutch XM01, BarcelonaSummary informationPuesto: Customer Service Representative (On-site) Dutch XM01Área: Staffing/Agencias de EmpleoJornada laboral: completaSexo:...


  • España Language Matters A tiempo completo

    Are you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...


  • España Language Matters A tiempo completo

    Are you a German speaker living in Manchester and looking for a new role using your Customer Service skills? Our client, an organisation that is active in the legal service industry, is looking for a German speaking Customer Service Representative to join them in their Manchester office due to the expansion of their team. In this role you will be providing...


  • España Axalta A tiempo completo

    Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of...


  • España Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto. This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service.Location: Porto, PortugalWork Model:...


  • España Wibit Consulting & Services A tiempo completo

    In collaboration, we are partnering with a leading Outsourcing/BPO consultancy to onboard a German-speaking Customer Service Representative in the dynamic city of Porto . This role offers the opportunity to work in a fast-paced environment, handling inquiries from bank clients and providing excellent customer service. Location: Porto, Portugal Work Model:...


  • España David Kennedy Recruitment A tiempo completo

    Customer Service Representative (German)David Kennedy Recruitment – Madrid, MadridDavid Kennedy Recruitment on behalf of our client, is seeking to onboard a German-speaking Customer Representative to join their teams in Lisbon.Position: Customer Service RepresentativeLocation: Lisbon, PortugalWork model: On-site, hybrid remoteEmployment type:...


  • España buscojobs España A tiempo completo

    Dutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...


  • España Cataloxy A tiempo completo

    Ofertas de empleo Customer Service Representative (Dutch) On Site WA02Salario: de 22€ por añoPublicada: 06.11.2024. Actual hasta: 22.11.2024Customer Service Representative (Dutch) On Site WA02, BarcelonaExperience the power of a game-changing career. Are you looking for what's next? We're a global technology and services leader that powers the brands of...


  • España buscojobs España A tiempo completo

    Dutch Customer Service Agent in BarcelonaFull timeBarcelona, Catalonia26.11.2024Dutch Customer Service Agent in BarcelonaFull time Barcelona, Catalonia Recruit4Work SL 26.11.2024Thinking about moving abroad? Take a look at Barcelona! Barcelona is a city where there is lots to do and experience. When moving there you will be able to visit a good number of...