IT Business Continuity
hace 4 semanas
En PayRetailers, nos comprometemos a brindar soluciones de vanguardia que empoderan a las empresas para tener éxito en América Latina. Nuestro entorno de trabajo colaborativo e inclusivo fomenta la creatividad y el crecimiento, donde se valora la contribución de cada empleado. Prepárate para embarcarte en un emocionante viaje con nosotros, mientras nos esforzamos por tener un impacto significativo en el mundo de los pagos.
Actualmente estamos en una fase de crecimiento importante y estamos en la búsqueda de un/a** IT Business Continuity** para nuestras oficinas en Barcelona.
Reportando al IT Operations Manager, el objetivo principal del rol será garantizar la continuidad operativa del negocio; establecer prioridades y ajustar los mecanismos de prevención, monitoreo y recuperación ante una falla o desastre; establecer una estrategia de tecnología vinculada a la estrategia de negocio para minimizar daños en caso de incidencia.
**Las principales responsabilidades son**:
- Definición de SLA’s/KPI’s y asegurar con los equipos su cumplimiento.
- Seguimiento de los requisitos de disponibilidad y continuidad del servicio y revisados a intervalos planificados, teniendo en cuenta los SLA.
- Elaboración de informes y reporting periódico.
- Apoyar a los equipos N1 y N2 en el día a día.
- Diseño e implantación de proyectos.
- Definir, planificar y aplicar un plan de mejora continua del servicio.
- Diseño y mantenimiento de los flujos y procesos del modelo operativo.
- Definición y mantenimiento de la documentación técnica.
**Habilidades**:
- Excelentes habilidades de comunicación, organización, gestión del tiempo y liderazgo.
- Amplia experiência en haber trabajado con variedad de tecnologías y sus aplicaciones prácticas para solucionar los requisitos de las áreas de negocio.
- Experiência en coordinación de resolución de incidencias entre diferentes equipos.
- Organización y proactividad.
- **Orientación a resultados.**
**Conocimiento**:
- Grado en ingeniería informática, industrial o similares.
- Más de 6 años de experiência en funciones de supervisión, gestión de servicios y proyectos.
- Experiência en gestión de equipos/personas.
- Experiência en utilización de metodologías ágiles.
- Conocimiento de herramienta Jira y Power-BI.
- Conocimientos en infraestructuras Cloud, Azure o AWS.
- Certificación ITIL.
- Nível de inglés medio o avanzado.
- Valorable experiência previa en sector de pagos.
**Ofrecemos**:
- Salario competitivo
- Oportunidades de crecimiento dentro de una compañía en fase de hipercrecimiento
- Días de vacaciones adicionales ✈
- Seguro médico privado cubierto por la empresa
- Un día a la semana de teletrabajo
- Catering gratuito en la oficina
- Oportunidad de incrementar tu salario neto a través del sistema de retribución flexible (Cobee)
- Clases de idiomas gratuitas
- Planes de desarrollo individual
- Excelente ambiente de trabajo y colaboración ✌️
- Café, te, frutas y snacks por parte de la compañía
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