Technical Support for Smart Home Devices in Lisbon
hace 1 semana
Your responsibilities and impact as Technical Support for Smart Home Devices will be:Provide support on customers by responding to inbound requests and documenting relevant case information.Assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, and social media channels.Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels.Ensure excellent customer satisfaction through responding in an appropriate and friendly manner.You will work in a multicultural team environment alongside a diverse team.Skills, qualifications and interests you need to succeed in this role:You are a native French speaker (this is a must) with a good level of English.You have experience in technical troubleshooting (1 year mandatory).You are motivated and committed to your work.You have no troubles with writing in French.You are a team player and willing to work with many other nationalities.Sales/Commercial background is a plus.Previous experience in Customer Service or credit recovery experience is a plus.What’s in it for you?CDI – 3 months of trial period.Working hours: Monday to Friday: rotating shifts 8 am to 10 pm; Saturday and Sunday: 8 am to 5 pm (2 days off rotative).A package in line with the market: 830€ gross/month x 14 months + 120€ gross/month language bonus + up to 100€ /month performance bonus + meal vouchers of 7.23€ /workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months).If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 4 months within the company + 4 months of accommodation in a shared flat provided by the company (rental fee to pay).Opportunity to be part of a challenging and fast-paced environment.Possibility to collaborate with some of the biggest brands in the industry.A multicultural and international environment.Fully paid training, professional development, and career evolution.Your Future Company:Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50,000 employees.In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.
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Technical Support for Smart Home Devices in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as Technical Support for Smart Home Devices will be: Provide support on customers by responding to inbound requests + document relevant case information Assist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channels Adapt the brand's voice and tone for interactions on...
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España Blu Selection A tiempo completoYour responsibilities and impact as Technical Support for Smart Home Devices will be:Provide support to customers by responding to inbound requests and documenting relevant case information.Assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, and social media channels.Adapt the brand's voice and tone for interactions...
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Technical Support for Smart Home Devices
hace 5 días
España Blu Selection A tiempo completoYou are interested in technology and know a few things about it? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to work for an American multinational technology company which focuses mainly on Internet-related products and services?Your responsibilities and impact as Technical Support for Smart Home...
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Technical Advisor for Home Automation Systems in Lisbon
hace 1 semana
España Blu Selection A tiempo completoSkills, qualifications and interests you need to succeed in this role:The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!You...
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Technical Advisor for Home Automation Systems in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoSkills, qualifications and interests you need to succeed in this role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them! You...
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Technical Advisor for Home Automation Systems in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoSkills, Qualifications and Interests You Need to Succeed in This Role: The company is recruiting on soft skills, regardless of your field of studies – they will train you on every aspect of the job. Are you customer service oriented, have good communication skills, pro-active, and a team player? Then they might have an opportunity for you to join...
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Technical Support for Lighting Products in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as Technical Support for Lighting Products will be: Provide support to customers by responding to inbound requests and documenting relevant case information. Assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, and social media channels. Adapt the brand's voice and tone for...
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Technical Support for Lighting Products in Lisbon
hace 1 semana
España Blu Selection A tiempo completoYour responsibilities and impact as Technical Support for LightingProducts will be:Provide support on customers by responding to inbound requests + document relevant case informationAssist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channelsAdapt the brand's voice and tone for interactions on both private...
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Technical Support for Lighting Products in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as Technical Support for Lighting Products will be: Provide support to customers by responding to inbound requests and documenting relevant case information. Assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, and social media channels. Adapt the brand's voice and tone for...
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Technical Support for Lighting Products in Lisbon
hace 2 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as Technical Support for Lighting Products will be:Provide support to customers by responding to inbound requests and documenting relevant case information.Assist users with Pre-Sales, general inquiries, and technical support issues via phone, email, and social media channels.Adapt the brand's voice and tone for interactions...
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Technical Product Advisor in Lisbon
hace 1 semana
España Blu Selection A tiempo completoTechnical Product Advisor in Lisbon (German Speaker)Your responsibilities and impact as a Technical Support Agentwill be:Being a mentor and presenting product/service information to the customersProviding the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or...
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Technical Support Advisor in Lisbon
hace 2 semanas
España Blu Selection A tiempo completoYour responsabilities and impact as a Technical Support Advisor:In this position, you will be responsible for ensuring excellent customer service to the Germanmarket, creating exceptional value and solving any issues to deliver a consistent quality of service.The main responsibilities involve: Manage effectively all incoming queries in a customer service...
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Technical Support Advisor in Lisbon
hace 2 semanas
España Blu Selection A tiempo completoYour responsabilities and impact as a Technical Support Advisor:In this position, you will be responsible for ensuring excellent customer service to the Germanmarket, creating exceptional value and solving any issues to deliver a consistent quality of service.The main responsibilities involve:Manage effectively all incoming queries in a customer service...
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Technical Support Advisor in Lisbon
hace 1 día
España Blu Selection A tiempo completoYour responsibilities and impact as a Technical Support Advisor:In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service.The main responsibilities involve:Manage effectively all incoming queries in a customer service...
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Customer Service for Streaming Platform in Lisbon
hace 2 semanas
España Blu Selection A tiempo completoCustomer Service for Streaming Platform in Lisbon (French Speaker)Your responsibilities and impact as Customer Service for Streaming Platformwill be:Assist viewers through phone and/or chat regarding different queriesProvide account and application support to viewers namely with regards to software functionalityProvide technical support and troubleshooting...
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España Multilingual Jobs Worldwide A tiempo completoAre you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? Are you eager to learn, and "technical troubleshooting" is not foreign to you? The world's largest and most renowned search engine is in need of technical support, presenting you with the opportunity to steer your life in a new...
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Technical Consultant in Lisbon
hace 3 semanas
España Blu Selection A tiempo completoYour responsibilities and impact as a Technical Consultant will be:Providing support to customers by responding to inbound requests and documenting relevant case information.Assisting users with pre-sales, general inquiries, and technical support issues via phone/email/social media channels.Adapting the brand's voice and tone for interactions on both private...
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España Multilingual Jobs Worldwide A tiempo completoAre you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? Are you eager to learn, and "technical troubleshooting" is not foreign to you? The world's largest and most renowned search engine is in need of technical support, presenting you with the opportunity to steer your life in a new...
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España Multilingual Jobs Worldwide A tiempo completoAre you tech-savvy and possess excellent communication skills, along with a strong service-oriented mindset? Are you eager to learn, and "technical troubleshooting" is not foreign to you? The world's largest and most renowned search engine is in need of technical support, presenting you with the opportunity to steer your life in a new...
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Customer Service for Salt in Lisbon
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España Blu Selection A tiempo completoYour responsibilities and impact as a Customer Service Agent will be:Your mission is to support clients’ activities by offering world-class service to their customers. You will work for one of the most well-known companies in the telecommunication sector. Your tasks will include:Answering incoming queries from customersIdentifying issues and providing...