(native French) Chat Support Consultant, crypto
hace 1 semana
Who are we? SupportYourApp is a global Support‑as‑a‑Service leader, partnering with tech companies and industry leaders like MasterCard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints Build strong and lasting customer relationships Handle customer inquiries and feedback Provide valid, accurate information and solutions to customer requests Maintain up-to-date knowledge of the company’s trading platform and general market conditions Understand customers’ needs and deliver constructive feedback to the management team Continuously seek ways to improve team performance and work efficiency Be a part of fast‑paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays What you need to succeed in this role: Native French speaker and excellent English communication skills (at least C1 level) At least 6‑12 months of live chat support experience, preferably in crypto or financial services Basic financial knowledge or payment/banking experience Crypto industry knowledge CRM experience in Salesforce Strong analytical, logical thinking, and problem‑solving skills Positive, proactive and responsible attitude Personal computer (at least 8 Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload) Will be a great plus: Basic financial knowledge or payment/banking experience Benefits: Flexible schedule Opportunity to cooperate fully remotely Inclusive international environment Compensation in USD Rewards for referring friends Balance between project workload and personal time, but also an internal health policy Responsive leadership interested in your development and long‑lasting cooperation Greenhouse conditions for self‑development A culture built on trust, with no time‑tracking requirements *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice. #J-18808-Ljbffr
-
(native French) Chat Support Consultant, crypto
hace 1 semana
Valencia, España SupportYourApp A tiempo completoWho are we? SupportYourApp is a global Support‑as‑a‑Service leader, partnering with tech companies and industry leaders like MasterCard, Calm, and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a...
-
Crypto Chat Support Specialist
hace 1 semana
Valencia, España SupportYourApp A tiempo completoA leading customer support provider in Spain seeks a Chat Support Consultant to deliver exceptional customer service in crypto trading. The ideal candidate is a native French speaker with excellent English skills and at least 6-12 months of live chat support experience. This role allows you to work fully remotely in a multicultural environment with great...
-
Crypto Chat Support Specialist
hace 1 semana
Valencia, España SupportYourApp A tiempo completoA leading customer support provider in Spain seeks a Chat Support Consultant to deliver exceptional customer service in crypto trading. The ideal candidate is a native French speaker with excellent English skills and at least 6-12 months of live chat support experience. This role allows you to work fully remotely in a multicultural environment with great...
-
Native French) Customer Support Consultant, Emails/chats
hace 2 semanas
Valencia, España SupportYourApp A tiempo completo**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant**today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...
-
Customer Service
hace 2 semanas
Valencia, España WhatJobs A tiempo completoEn Acertto Talent Linkers we specialize in the international selection of highly qualified professionals. You can explore our job opportunities at acertto.es. We are hiring Customer Service Specialists (French Native Speakers) to join a growing international Customer Experience hub in Valencia . In this role, you'll be the main point of contact for...
-
Customer Service
hace 3 días
Valencia, España Acertto Talent Linkers A tiempo completoEn Acertto Talent Linkers we specialize in the international selection of highly qualified professionals. You can explore our job opportunities at acertto.es.We are hiring Customer Service (French Native Speakers) to join a growing international Customer Experience hub in Valencia. In this role, you ll be the main point of contact for customers and service...
-
Customer Service
hace 2 semanas
Valencia, España The BIG Jobsite A tiempo completoEn Acertto Talent Linkers we specialize in the international selection of highly qualified professionals. You can explore our job opportunities at acertto.es.We are hiring Customer Service Specialists (French Native Speakers) to join a growing international Customer Experience hub in Valencia . In this role, you'll be the main point of contact for...
-
Customer Service
hace 2 semanas
Valencia, España jobtraffic A tiempo completoEn Acertto Talent Linkers we specialize in the international selection of highly qualified professionals. You can explore our job opportunities at acertto.es.We are hiring Customer Service Specialists (French Native Speakers) to join a growing international Customer Experience hub in Valencia. In this role, you'll be the main point of contact for...
-
Customer Service
hace 6 días
Valencia, España Acertto Talent Linkers A tiempo completoEn Acertto Talent Linkers we specialize in the international selection of highly qualified professionals. You can explore our job opportunities at acertto.es. We are hiring Customer Service (French Native Speakers) to join a growing international Customer Experience hub in Valencia. In this role, you ll be the main point of contact for customers and service...
-
Crypto Investment Advisory Associate
hace 3 semanas
Valencia, España Bauhaus Capital Partners A tiempo completoBauhaus Capital Partners is expanding its advisory capabilities in digital assets and is looking for a Crypto Investment Advisory Associate to support evaluation, structuring and execution of crypto-related and blockchain-focused investment mandates. This role is designed for a finance professional who understands both traditional investment frameworks and...
