Customer Service Banking
hace 3 días
Madrid, SpainJob Openings Customer Service Banking - German Market - MadridAbout the job Customer Service Banking - German Market - MadridWith over four decades of experience in the banking sector and a global footprint spanning 88 countries, we areassembling a multilingual team of investment specialists. This opportunity is ideal for individuals interested in ambitious career paths within one of our esteemed digital banking programs.You will engage with high-profile clients of a prominent European digital bank, offering financial advice and introducing cutting-edge banking products with attractive returns.Brief overview of the role:Provide customer support to bank clients via calls, emails, WhatsApp, and chat platforms, delivering exceptional service and promoting innovative digital banking products in the German market.Responsibilities:Handle customer inquiries regarding banking services, account openings, password resets, transfers, etc.Manage back-office tasks such as responding to emails and WhatsApp messages.Promote banking products.Adhere to transparency requirements, providing information about the purpose, features, and risks of various investment products, in line with applicable internal and external regulations.Report and monitor any anomalies in applications.Meet quality standards and sales targets set by the organization.Requirements:Education: Preference for degrees in Business Administration, Mathematics, or Law.Proficiency in MS Office (Excel, Word, PowerPoint, Access).Languages: Fluency in German at a C2 level.Skills and Competencies:Customer-focused with strong empathy and active listening skills.Excellent verbal and written communication abilities.Analytical mindset with the ability to quickly grasp new concepts independently.Strong commercial acumen and adeptness in client interaction.Effective problem-solving skills.Team player with a proactive and results-oriented approach.Capability to plan, organize, and thrive in high-pressure environments.Initiative, autonomy, and a positive mindset.Flexibility to adapt to evolving technologies and dynamic work environments.Experience: Previous experience in banking is advantageous.Full-time position, 38.5 hours per week, Monday to Sunday (with 2 days off per week and 2 weekends off per month), from 2:00 p.m. to 10:00 p.m.Permanent contract.Salary: 20,730 gross per year.Annual leave: 32 calendar days.Opportunity to work with the world's largest service provider.Real prospects for career advancement within the company. #J-18808-Ljbffr
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Customer Service Banking
hace 7 días
Madrid, Madrid, España SkillMatch Solutions A tiempo completoWith over four decades of experience in the banking sector and a global footprint spanning 88 countries, we are assembling a multilingual team of investment specialists. This opportunity is ideal for individuals interested in ambitious career paths within one of our esteemed digital banking programs.You will engage with high-profile clients of a prominent...
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Customer Service Banking
hace 7 días
Madrid, España SkillMatch Solutions A tiempo completoMadrid, SpainJob Openings Customer Service Banking - German Market - MadridAbout the job Customer Service Banking - German Market - Madrid With over four decades of experience in the banking sector and a global footprint spanning 88 countries, we areassembling a multilingual team of investment specialists. This opportunity is ideal for individuals interested...
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Customer Service
hace 2 semanas
Madrid, España Cross Border Talents A tiempo completoWe are seeking financial services professionals to join an international team at one of the world's most successful BPO organizations. With more than 40 years of experience in the banking industry, a presence in 88 countries, and over 420,000 employees, our client is assembling a multilingual team of investment specialists. This opportunity is ideal for...
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Customer Service
hace 1 semana
Madrid, España Cross Border Talents A tiempo completoWe are seeking financial services professionals to join an international team at the worlds most successful BPO organization. With more than 40 years of experience in the banking industry, a presence in 88 countries, and over 420,000 employees, our client, is building a multilingual team of investment specialists. This role is designed for ambitious...
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Customer Service
hace 7 días
Madrid, España Cross Border Talents A tiempo completoAbout the job Customer Service - German Market We are seeking financial services professionals to join an international team at one of theworld's most successful BPO organizations. With more than 40 years of experience in thebanking industry, a presence in 88 countries, and over 420,000 employees, our client isassembling a multilingual team of investment...
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Customer Service
hace 1 semana
Madrid, Madrid, España Cross Border Talents A tiempo completoWe are seeking financial services professionals to join an international team at the worlds most successful BPO organization. With more than 40 years of experience in the banking industry, a presence in 88 countries, and over 420,000 employees, our client, is building a multilingual team of investment specialists. This role is designed for ambitious...
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Customer Care Leader, Digital Banking
hace 7 días
Madrid, España Western Union A tiempo completo**Customer Care Leader, Digital Banking** - Madrid, Spain** Are you keen on ensuring the highest quality of customer experience in digital finance? Does working for a company where you can implement new strategies and solutions in the customer experience sound exciting to you? Are you interested in joining a globally diverse organization where our unique...
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Customer Service
hace 3 días
Madrid, España Cross Border Talents A tiempo completoAbout the job Customer Service - German Market We are seeking financial services professionals to join an international team at one of theworld's most successful BPO organizations. With more than 40 years of experience in thebanking industry, a presence in 88 countries, and over 420,000 employees, our client isassembling a multilingual team of investment...
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Customer Service Representative
hace 1 semana
Madrid, España Cross Borders Talents A tiempo completo**Description** We are seeking financial services professionals to join an international team at the world's most successful BPO organization. With more than 40 years of experience in the banking industry, a presence in 88 countries and more than 420,000 employees, our client is building a multilingual team of investment specialists. Aimed at people...
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Customer Care Leader, Digital Banking
hace 2 días
Madrid, España Western Union A tiempo completo-Western Union Madrid, Spain Posted 6 hours ago Permanent Competitive **Customer Care Leader, Digital Banking**: - Madrid, Spain** Are you keen on ensuring the highest quality of customer experience in digital finance? Does working for a company where you can implement new strategies and solutions in the customer experience sound exciting to you? Are you...
