Site Operations Manager

NewCold Madrid, Community of Madrid, Spain Site Operations Manager Join to apply for the Site Operations Manager role at NewCold About NewCold NewCold is a global leader in advanced food logistics. Our warehouses and transport network sit at the center of the food supply chain. Connecting the world's major food manufacturers with retailers and food service providers. Our goal is to keep the world's food fresh and safe with our proprietary technologies and innovative solutions. NewCold designs, builds, and operates state-of-the-art cold storage facilities that are highly automated. We push the boundaries of logistics with end-to-end storage and transport operations that add greater resilience, efficiency, and sustainability to supply chains on four continents. And we are growing rapidly. To support our rapid growth, we’re constantly looking for talented people to join our team. Want to be a part of a dynamic, forward-thinking environment? Join us Your role as a Site Operations Manager At our new automated cold store in Noblejas, you will lead end-to-end site operations - managing inbound and outbound flows, customer service, transport coordination, and workforce planning. As Site Operations Manager, you will build and guide a high-performance team while ensuring safety, quality, and efficiency every day. You will work closely with cross-functional colleagues across our global network and play a key role in launching and shaping NewCold's first site in Spain. What will you do? Operational Leadership – lead daily site operations, ensuring alignment with customer requirements, performance targets, and compliance standards. Operational Planning – drive medium- and long-term planning, including volume forecasting, labor modelling, automation readiness, and contingency planning. Budget Ownership – manage the site's operational budget, analyze variances, and deliver clear, data-driven recovery actions. Performance & Efficiency – Achieve KPIs, SLAs, and cost targets. Identify performance gaps and implement focused improvement actions. Safety & Compliance – Ensure a best-in-class safety culture and maintain strong food safety (BRC), legal, and regulatory compliance. Lead audits and risk mitigation. People Leadership – Build, lead, and develop a multidisciplinary team (Operations, Stock Control, Customer Service, IT, Maintenance) with strong recruitment, coaching, succession, and performance management. Stakeholder & Client Engagement – Maintain effective relationships with customers, partners, authorities, and staffing agencies. Continuous Improvement – Deploy Lean methodologies to enhance service, cost, quality, and safety outcomes. Cross-Functional Collaboration – Partner closely with Engineering, IT, HR, Finance, QSHE, Transport, and Customer teams to enable seamless operations. Change & Project Delivery – Support and lead operational transformation, system implementations, and onboarding of new processes and customers. Performance Reporting – Provide transparent operational updates, risk assessments, and improvement plans to senior leadership. Technology & Data Excellence – Leverage WMS, labor planning tools, and performance dashboards (e.g., Power BI) to drive data-led decisions and automation performance. Experience and qualifications Automation-savvy operations leader – with experience in high-automation or AS/RS warehouse environments and strong understanding of WMS/WCS and data tools (e.g., Power BI). Greenfield & scale-up experience – proven ability to lead through construction, commissioning, ramp-up, and stabilization in a new-site environment. P&L and performance ownership – comfortable managing operational budgets, productivity levers, and financial KPIs to ensure efficient, profitable site performance. People builder & culture shaper – skilled at hiring, developing, and leading multidisciplinary teams, fostering accountability, safety, and continuous improvement. Hands-on & analytical – able to operate strategically while staying close to operations, using data to drive decision-making and problem-solving. Resilient, adaptable, and growth-driven – thrives in a fast-growth, technology-driven environment with evolving priorities. Language skills – fluent in Spanish and English. Please note the exact location of the project is Noblejas, Toledo. You are kindly asked to apply with your CV in English. What we offer A supportive and collaborative environment. The opportunity for professional growth in a fast-scaling, international company. The chance to have real impact and innovate alongside other bright minds. The challenge of transforming the future of cold storage and food logistics. A strong commitment to employee well-being. Whether you're a seasoned expert or just starting your career, NewCold provides the opportunities and challenges that allow you to grow and excel. Ready to turn your curiosity into impact? How to apply If you are interested in this vacancy and would like to apply, please make sure that you leave your CV in English. Suitable candidates will be invited for a first interview with the hiring manager. A second interview will follow with a wider group of NewCold team members. Can we welcome you on board as our new Site Operations Manager and help continue our successful growth? Seniority level Mid-Senior level Employment type Full-time Job function Supply Chain Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at NewCold by 2x #J-18808-Ljbffr