Level 1 IT Support Engineer
hace 5 días
BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits. We are looking for Level 1 IT Support Engineer for our team of BRO-professionals This is a great opportunity to discover your abilities, join a team of enthusiastic and highly committed professionals, as well as the opportunity for career growth ✅ Requirements College degree in computer or IT related field, or equivalent experience Experience with bug and issue tracking system Ability to multitask in a fast paced environment Excellent ability to learn and articulate software-related and technical concepts Strong active listening skills and excellent written and oral communications skills Excellent Customer Service Orientation Strong attention to detail when communicating with customers Basic experience with Linux is nice-to-have Basic experience with SQL is nice-to-have ✅ Duties And Opportunities Basic Level 1 troubleshooting, redirect to L2/L3 as required Search knowledge base to verify if reported problems are already known issues with a defined resolution plan Impact analysis with accurate classification of reported issues to ensure appropriate prioritisation Qualification/replication of the reported issue in an appropriate customer environment Information gathering to ensure complete availability of details required for root cause analysis Provision of technical resolution or problem workaround Incident routing/escalation to second/third level support or third parties where required Bold moves start here. Make yours. Apply today By submitting your application, you agree to our Privacy Policy. #J-18808-Ljbffr
-
Level 1 IT Support Engineer
hace 1 semana
Valencia, España GamblingCareers.com A tiempo completoBrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We...
-
Level 1 IT Support Engineer
hace 1 semana
Valencia, Valencia, España BrainRocket A tiempo completoBrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We...
-
Level 1 IT Support Engineer
hace 7 días
Valencia, España BrainRocket Limited A tiempo completoBrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing.Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm.Our BRO team consists of 1,300 bright minds creating innovative ideas and products.We don’t follow formats. We shape them. We build...
-
Level 3 IT Support Engineer
hace 1 semana
Valencia, España GamblingCareers.com A tiempo completoOverview BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape...
-
Level 2 IT Support Engineer
hace 1 semana
Valencia, España BrainRocket Limited A tiempo completoBrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing.Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm.Our BRO team consists of 1,300 bright minds creating innovative ideas and products.We don’t follow formats. We shape them. We build...
-
Level 2 IT Support Engineer
hace 1 hora
Valencia, España BrainRocket Limited A tiempo completoBrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing.Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm.Our BRO team consists of 1,300 bright minds creating innovative ideas and products.We don’t follow formats. We shape them. We build...
-
IT Field Support Engineer
hace 6 días
Valencia, España Excis Compliance A tiempo completoIT Support Field Engineer L2 – Spain Company Overview A leading global IT services provider delivering onsite, remote, and infrastructure support solutions to enterprise clients worldwide. Supported by 6,000+ skilled engineers globally The company is committed to service excellence, operational reliability, and delivering high-quality IT support solutions...
-
IT Support Field Engineer
hace 3 minutos
Valencia, España Excis Compliance A tiempo completoWE'RE HIRING: IT Support Field Engineer L2 – Spain Obtenga más información sobre las tareas generales relacionadas con esta oportunidad a continuación, así como sobre las habilidades requeridas.Company Overview A leading global IT services provider delivering onsite, remote, and infrastructure support solutions to enterprise clients worldwide....
-
Junior IT Support Engineer — Fast-Paced Growth
hace 1 semana
Valencia, España GamblingCareers.com A tiempo completoA tech product company based in Spain seeks a Level 1 IT Support Engineer. The role involves basic troubleshooting, issue classification, and customer communication in a fast-paced environment. Candidates should possess a college degree in a relevant field, strong active listening skills, and a customer service orientation. This position offers excellent...
-
Level 3 IT Support Engineer
hace 1 semana
Valencia, España BrainRocket Limited A tiempo completoBrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We...
