Level 2 IT Support Engineer
hace 19 horas
BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing.Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm.Our BRO team consists of 1,300 bright minds creating innovative ideas and products.We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.We are looking for a Level 2 IT Support Engineer (NOC Engineer) with relocation to SpainRequirements:1+ years of experience in IT;Experience working with logging, monitoring and alerting tools (e.g. ELK stack, Grafana, PagerDuty, DataDog, Prometheus, Coralogix);Ability to perform log level analysis;Strong troubleshooting skills;Willingness to work in a shift schedule (24/7);Experience with bug and issue tracking systems (Jira preferred);Ambition to learn new systems, procedures, techniques in a short period of time;Structured, process-oriented and business-oriented;Strong communication and reporting skills;Self-learning ability, self-motivated and team player;Experience working with iGaming industry products (nice to have);Experience with Jenkins (nice to have);Experience with SQL (nice to have);Proficiency in English and RussianDuties and opportunities:Monitor all systems in production and react to alerts.;Manage incidents’ life cycle until they are fully resolved or providing a workaround solution, escalation to third / fourth level support where required;Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, issue resolution, and communication;Reproduce reported issues in an appropriate customer environment;Gather information to ensure complete availability of details required for root cause analysis;Provide a robust service for monitoring products deployed onto the platformWe offer excellent benefits, including but not limited to:Working with the latest technologies (Nest, Kubernetes, mongo, graphQL, MySQL, etc)Learning and development opportunities and interesting challenging tasks;Relocation package (tickets, staying in a hotel for 2 weeks);Company fitness corner in the office for employees;Opportunity to develop language skills and partial compensation for the cost of language classes;Birthday celebration present;Time for proper rest and 20 working days of Annual Vacation;Breakfasts and lunches in the office (partially paid by the company)Join BrainRocket and rock with usBold moves start here. Make yours. Apply todayInterested in building your career at BrainRocket? Get future opportunities sent straight to your email.Apply for this job*indicates a required fieldFirst Name *Last Name *Preferred First NameEmail *PhoneResume/CVEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileWebsiteLinkedIn ProfileWhat is your level of proficiency in English? * Select...We process your personal data in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data during the recruitment process. Please review our Privacy Policy.By selecting "Acknowledge/Confirm," you confirm that you have read and understood our Privacy Policy. * Select... #J-18808-Ljbffr
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Level 2 IT Support Engineer
hace 4 días
Valencia, España BrainRocket A tiempo completoBrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We...
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Level 2 IT Support Engineer
hace 1 semana
Valencia, Valencia, España BrainRocket A tiempo completoBrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We...
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Level 3 IT Support Engineer
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Valencia, España GamblingCareers.com A tiempo completoOverview BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape...
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Level 1 IT Support Engineer
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Valencia, España GamblingCareers.com A tiempo completoBrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We...
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Level 1 IT Support Engineer
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Valencia, Valencia, España BrainRocket A tiempo completoBrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don't follow formats. We shape them. We...
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Level 3 IT Support Engineer
hace 18 horas
Valencia, España BrainRocket Limited A tiempo completoBrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We...
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IT Support Engineer II
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Valencia, España Marlex A tiempo completoMarlex necesita incorporar un/a IT Support Engineer II (Valencia) with Fluent English para multinacional de plataforma de pagos de última generación, expertos en pagos y software.Job Description: We are looking for an IT Support Engineer II to provide temporary coverage for paternity leave. The ideal candidate will be responsible for resolving technical...
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IT Support Engineer II
hace 4 semanas
Valencia, España Marlex A tiempo completoMarlex necesita incorporar un/a IT Support Engineer II (Valencia) with Fluent English para multinacional de plataforma de pagos de última generación, expertos en pagos y software. Job Description: We are looking for an IT Support Engineer II to provide temporary coverage for paternity leave. The ideal candidate will be responsible for resolving technical...
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Valencia, España Marlex A tiempo completoMarlex necesita incorporar un/a IT Support Engineer II (Valencia) with Fluent English para multinacional de plataforma de pagos de última generación, expertos en pagos y software.¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.Job Description: We are looking for an IT Support...
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IT Support Engineer II
hace 2 semanas
Valencia, España Marlex A tiempo completoMarlex necesita incorporar un/a IT Support Engineer II (Valencia) with Fluent English para multinacional de plataforma de pagos de última generación, expertos en pagos y software.¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.Job Description: We are looking for an IT Support...
