Norwegian Speaking Customer Support Agent in Cyprus
hace 4 semanas
Det kan føles stort å ta et stort steg og flytte til utlandet og bosette seg på Kypros, vi ønsker at du skal føle deg trygg gjennom hele prosessen og derfor hjelper vi deg med å flytte ned Vi tilbyr flyttepakker, som betyr at vi hjelper til med overnatting og flykompensasjon. Kontoret du skal jobbe på består av engasjerte og fremtidsrettede medarbeidere som brenner for å levere kundeservice på høyeste nivå. Gruppen beskriver seg selv som hverandres «Kypros-familie» og har en fritid som består av aktiviteter og sosialt samvær uavhengig av ukedag.Om tjenesten:Som kundeservicerepresentant er det din jobb å sørge for at alle kunder føler seg fornøyde etter å ha snakket med deg. Du vil jobbe med norsktalende kunder angående vår klients betalingsløsninger. Du vil bistå med spørsmål om for eksempel fakturaer og betalingspåminnelser. Du vil håndtere kundeoppgaver hovedsakelig over telefon, og i noen grad også e-post og/eller chat. Kundeservicetiden er 09.00-19.00 mandag-fredag, så din arbeidstid vil inkludere både dag- og kveldsvakter. Stillingen starter med et betalt opplæringsprogram hvor du lærer både den tekniske siden av arbeidet og hvordan du yter den beste kundeservicen.Daglige arbeidsoppgaver inkluderer:Svare på henvendelser fra kunderGi kundeservice av høy kvalitetHåndtere kunderelaterte problemstillingerHvem ser vi etter?Til denne rollen ser vi etter en som er sosial, ambisiøs og motivert til å hjelpe kunder. Du trives med å jobbe på en arbeidsplass med høyt tempo, raske endringer og har en god lagåndI denne prosessen legger vi stor vekt på personlig egnethet. Vårt eneste krav er at du har fullført videregående skole, har norsk som morsmål, kan engelsk og har en helt ren sak og ingen gjeld, for eksempel tilsynsmyndigheten eller en pågående gjeldssanering.Fordeler med å jobbe med oss på Kypros:Fast månedslønn med fordelaktig bonussystem.Sol 330 dager i året.Gunstig skattesystem med 0 % inntektsskatt opptil €19 500/år.Gunstige lokale ansatterabatter på f.eks. kafeer, restauranter og treningssentre.Syke- og ulykkesforsikring både under arbeid og fritid.Gruppeaktiviteter med kolleger fra kontoret, for eksempel klientens Fun Day hvor vi tar en betalt dag for å gå ut på morsomme aktiviteter sammenMuligheter til å vokse i bedriftenSikkerhetsfaktorer:Flyttepakke inkl. fly, flyplasstransport & gratis bolig den første måneden.Gratis bolig den første måneden (måned to vil koste deg bare €100) eller en kontant-i-hånd-bonus hvis du finner din egen leilighet fra starten.21 dager ferie per år.Hjelp med all administrasjon på stedet på Kypros som å åpne bankkonto og migrasjonssaker.Høres dette ut som noe som interesserer deg?Benytt sjansen og søk allerede i dag, for det er stor interesse og stillingene besettes raskt. Rekruttering pågår og vi ser frem til din søknadInformasjon om tjenesten:Sted: Larnaka, KyprosAnsettelsesform: Heltid med en innledende prøveperiode på 6 måneder.Start 11/11
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