Customer Engagement Specialist Iberia
hace 2 semanas
Customer Engagement Specialist IberiaAre you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability? Join usAbout usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and industrials. Through our purpose of ‘Redefining Packaging for a Changing World’ and our Now and Next sustainability strategy, we are committed to leading the transition to the circular economy, while delivering more circular solutions for our customers and wider society – replacing problem plastics, taking carbon out of supply chains and providing innovative recycling solutions.About the roleReporting to the Head of Customer Engagement South, the Customer Engagement Specialist will have responsibility to support the local market of DS Smith Packaging organization in the continuous improvement of the relationships with our customers, by creating positive experiences which can underpin long-lasting partnerships through our Model to Serve.A core part of the role will be the bridge between Sales, Marketing and Design / innovation departments, bringing together the best expertise and knowledge from across the business to deliver superior Customer Engagement.Your remit will include but not be limited to :Develop and lead a local program of End-to-End Customer Engagement that can reach across the local market, supporting all clusters and business units, in line with Model to Serve, and which caters to specific local sales needs.Handle a wide range of workshops (1 : 1), physically, virtually and hybrid.Help organize and run larger workshops (1 : many), webinars and multi-customer events, including the annual customer event.Own the localization of and be seen as the local market expert in trends & insights, including mega trends, packaging trends and insights within our prioritized categories and also in retail to e-commerce and sustainability.Manage, maintain, and update the physical space of Madrid’s Customer Innovation HUB so that it remains dynamic, refreshed, and updated, including identification of new themes, content, creative ideas and technologies.Build content and compelling storytelling presentations based on relevant trends, insights, and best practices, and deliver them in a way that is informative, engaging and relevant to our customers' world.Support the SMI team on wider End-to-End Customer projects such as tender submissions, innovation and design storytelling, customer meetings, etc.Build strong relationships with sales leaders, sales teams and design & innovation teams across the region and the entire SMI organization, with dotted line reporting and accountability to Sales leadership.Integrate, contribute, and play a key role in the wider South Europe Marketing Team with the Marketing, Category Management, Innovation Squad and CE sub-functions, to collaborate on Regional projects, strategy and delivery.Collaborate with cross-Regional Customer Engagement colleagues within DS Smith, to participate in and contribute to the European Customer Engagement network, exchanging learnings and best practices.About youMinimum qualifications :3-5 years of experience in sales, marketing and / or brand management within FMCG companies, Retail, research companies or design agencies.Desirable profile :A natural energy, proactivity and desire to help both Customers and colleagues succeed.Strong communication and presentation skills – the right person will enjoy working collaboratively and creatively, with both Customers and colleagues.Strong influencing and trust-building skills – the right person will be good at winning the confidence of both Customers and colleagues.A good level of IT skills and an openness to embracing new digital technologies to run effective virtual / hybrid workshops and events with customers.Technical profile :Fluent in Spanish and English. Portuguese will be a plus.Valuable experience with Dynamics CRM and Photoshop.Experienced / advanced user in Microsoft PowerPoint.What we offer?Competitive salary package.Outstanding career development opportunities.Fast-paced stimulating international environment.Teamwork.Location : Torrejon de Ardoz (Madrid) – (hybrid)DS Smith is an equal opportunity employer and does not discriminate against any employee or job applicant based on race, political affiliation, religion, nationality, gender, physical or mental health status, disability or age.
#J-18808-Ljbffr
-
Customer Engagement Specialist Iberia
hace 1 mes
España DS Smith A tiempo completoCustomer Engagement Specialist Iberia Are you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability? Join us!About usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in...
-
Customer Engagement Specialist Iberia
hace 4 semanas
España DS Smith A tiempo completoAre you looking for an exciting opportunity in a company at the forefront of manufacturing and innovation and committed to sustainability? Join us! About us DS Smith is a leading provider of sustainable fibre-based packaging worldwide, which is supported by recycling and papermaking operations. We play a central role in the value chain across sectors...
-
Customer Specialist
hace 1 mes
España Boldr A tiempo completoA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...
-
Cloud Customer Success Specialist
hace 4 semanas
España TD SYNNEX Spain S.L.U. A tiempo completoWe’re TD SYNNEX, a leading IT distributor and solutions aggregator for the IT ecosystem. We’re 23,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services, and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments,...
-
Long Haul Network Specialist
hace 1 mes
España Iberia A tiempo completoNuestra compañíaSomos la mayor aerolínea española y líder entre Europa y América Latina; pertenecemos al grupo aéreo IAG y formamos parte de la alianza oneworld. Nuestro objetivo es ser siempre la mejor opción para viajar para nuestros clientes y que sientan que para nosotros lo más importante es su seguridad y la calidad y experiencia de su viaje....
-
Danish Customer Experience Specialist
hace 4 semanas
España buscojobs España A tiempo completoJoin our team at PLP Group as a Danish Customer Experience Specialist and be part of our mission to simplify life for our customers. PLP Group is a leading provider of customer and employee engagement solutions, as well as business process outsourcing and on-demand services. With our commitment to delivering exceptional customer service, we are looking for...
-
Customer Specialist
hace 4 semanas
España Boldr A tiempo completoA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...
-
Tech Product Owner
hace 1 mes
España IAG Tech A tiempo completoDescripción de la empresa About IAG Tech IAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia. Brought together in 2019, we are a unique community with a...
-
Omnichannel Sales Specialist
hace 3 semanas
España Inetum A tiempo completoThe Sales Specialist within Inetum is responsible for meeting the assigned quota by selling to new and existing accounts in Iberia countries. The Sales Specialist interacts directly with customers throughout all phases of the sales process. They're responsible for identifying a customer's needs, pitching relevant products or services, and ensuring they have...
-
Omnichannel Sales Specialist
hace 4 días
España Inetum A tiempo completoThe Sales Specialist within Inetum is responsible for meeting the assigned quota by selling to new and existing accounts in Iberia countries. The Sales Specialist interacts directly with customers throughout all phases of the sales process. They're responsible for identifying a customer's needs, pitching relevant products or services, and ensuring they have...
-
Customer Service Specialist
hace 2 semanas
España Lindt & Sprüngli (España) S.A A tiempo completoLindt & Sprüngli es reconocida como líder en el mercado de chocolate de primera calidad, ofreciendo una gran selección de productos en más de 120 países de todo el mundo. Durante los 170 años de existencia de Lindt & Sprüngli, se ha convertido en una de las compañías más innovadoras y creativas en la fabricación de chocolate Premium.Descripción...
-
(VCL-32) Customer Engagement Strategist
hace 1 mes
España Grupo Planeta A tiempo completoDescripción de la ofertaThe Customer Engagement Strategist will enhance customer interaction in the collectibles market by reactivating inactive customers, increasing customer activity, and boosting customer lifetime value (CLV).Improve key customer experience (CX) metrics across direct-to-consumer markets. Collaborate globally with data scientists,...
-
Tech Product Owner
hace 1 mes
España Iaggbs A tiempo completoTech Product Owner - Customer EngagementContract Type: PermanentAbout IAG TechIAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia.Brought together in 2019,...
-
Tech Product Owner
hace 1 mes
España Iaggbs A tiempo completoTech Product Owner - Customer EngagementContract Type: PermanentAbout IAG TechIAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia.Brought together in 2019,...
-
CX Specialist Iberia
hace 4 semanas
España Mölnlycke Health Care A tiempo completoDo you want a career that impacts millions of people for the good? At Mölnlycke, you’ll be helping to equip medical professionals with solutions to improve outcomes for patients. And you’ll develop your career in a growing organisation with an inspirational culture – where you’ll be recognised for the results you’ve achieved.Our Customer...
-
Tech Product Owner
hace 1 mes
España IAG GBS A tiempo completoDescripción de la empresaAbout IAG TechIAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in global aviation, including British Airways, Aer Lingus, and Iberia.Brought together in 2019, we are a unique community with a...
-
Especialista Administrativo en Ofertas, Iberia
hace 4 días
España Boston Scientific Gruppe A tiempo completoOnsite Location(s): Madrid, M, ESLocation: in our offices in Madrid, on a hybrid working schedule (3 days/week in the office + 2 days/week working from home).About the roleThe Pricing & Quotes Admin Specialist for the Iberia Pricing & Tender Department will report to the Pricing & Tender Manager and will support our pricing and quotes administrative tasks...
-
Associate Director, Customer Engagement
hace 4 semanas
España Moderna Inc A tiempo completoJoining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide,...
-
Customer Engagement Manager
hace 4 semanas
España SandboxAQ A tiempo completoAbout the Role We are seeking a dynamic and experienced Customer Engagement Manager (CEM) with a deep understanding of cybersecurity. This role is ideal for a seasoned professional with strong technical expertise in cybersecurity, excellent project management skills, and a passion for ensuring customer security and success. As the CEM, you will be...
-
Iberia Mkt
hace 2 semanas
España buscojobs España A tiempo completoMartiDerm, tú eres la fórmulaMartiDerm es una empresa líder en dermo-cosmética, destacando por la creación de la categoría de las ampollas. MartiDerm ha tenido un fuerte crecimiento desde 1952 y actualmente estamos en pleno proceso de transformación. MartiDerm se diferencia por tener su propio equipo de I+D, lo que nos hace destacar en innovación....
