Desktop Support Engineer

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and...

Join the IT distribution sector and deliver exceptional customer service to our internal colleagues, whilst enjoying a rewarding career within a supportive and flexible working environment! We have a fantastic opportunity for a Desktop Support Engineer to join our friendly team based in Madrid. **ABOUT THE ROLE** This position will be based at our Madrid...

**JOB DESCRIPTION** Desktop Technician will provide day to day local Position Responsibilities and Functions - Provide first/second level contact and problem resolution for customer issues. - Work with vendors to remediate complex AV issues as needed. - Provide timely communication on issue status and resolution. - Maintain ticket updates for all reported...

We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. so much so that we named the company after our most basic principles. Provide 2nd Line...

Position: IT Desktop Support Engineer Location: On-Site in Madrid Backfill Support Job Purpose The onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high...

Need Spanish Speaking Consultants a) Desk side engineer for technical support for customers and their networked computers and peripherals b) Interface with Senior Management, Company Board, Executives & VIP Users. Duties include (but not limited to) 1. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues...

A Desktop Support Specialist support computer software integration by diagnosing, IT networking, windows server administrator, office 365, hardware and troubleshooting common problems. Installing new software, Installing new hardware (servers, printers, computer workstations, etc.), Setting up user accounts, permissions and passwords, Overseeing security of...

**Break/ Fix**: Desktop / Laptop / Printer / Server Support. Reactive maintenance (such as clearing paper jams etc.) Break / Fix. Basic network connectivity. Spare Part Storage. **Deskside Support**: Monitor Call Queues within the Ticketing System. Assign cases to the appropriate queue for the particular office location. Update all logs on timely...

Job Title: Desktop Support Engineer L1Location: del Barquillo,13 Madrid, Spain (onsite)Start Date: ImmediateWorking hours: 1 pm to 9 pm Monday to FridayExperience: 1 to 2 years of relevant experienceContract Duration: 12 months (with the possibility of extension up to 3 years based on performance)Language: Spanish (C1, min B2) and English (B1,...

**Freelancers are encouraged to apply.** **Role and Responsibilities** - To assist users with any logged IT related incident and requests when escalated by Helpdesk or when called upon - Follow Standard Operating Procedures, Exhaustive Technical and Operations Runbook, Incident Management and Escalation Procedures - Install, upgrade, support and...