Customer Support Agent
hace 6 días
About UsFEDCEL GROUP, S.L. is an international BPO services provider headquartered in Barcelona, Spain. From our offices located at Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona C / Bruc 149, 08037 Barcelona, we deliver top-tier customer support, technical support, and software development solutions to our global partners.Our mission is to combine professionalism, innovation, and cultural awareness to provide truly next-level service experiences for our clients and their customers.Role OverviewWe are currently seeking enthusiastic and motivated Customer Support Agents to join our growing team and support our operations for the Turkish market.As a Customer Support Agent, you will be the first point of contact for Turkish-speaking customers — handling inquiries via phone, email, and live chat while ensuring every customer receives a high-quality and satisfying service experience.Key ResponsibilitiesDeliver excellent customer support to Turkish-speaking clients.Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Identify, troubleshoot, and resolve issues or elevate when necessary.Record all interactions accurately in the company’s CRM system.Collaborate with internal departments to optimize customer satisfaction.Represent FEDCEL GROUP, S.L. with integrity, empathy, and dedication in every interaction.RequirementsFluent Turkish (native level) and good command of English (working proficiency).Excellent communication and interpersonal skills.Strong problem‑solving ability, patience, and professionalism.Basic computer literacy (MS Office, CRM systems, or similar tools).Prior experience in customer service, support, or call centers is an asset but not required.Contact & AddressContact: Office Address: Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona / C / Bruc 149, 08037 BarcelonaCompany: FEDCEL GROUP, S.L.#J-18808-Ljbffr
-
Customer Support Agent
hace 6 días
Madrid, España Polylia Language Hub A tiempo completoCustomer Support Agent Join Polylia Language Hub to deliver top‑class customer service in a vibrant Work & Travel setting. Location & Remote Options Grecka (Athens or Work From Anywhere in Greece) Position & Language Full‑time Customer Support Agent Spanish speaking English good level Work Schedule Monday – Friday 10:00 – 01:00 (diverse shifts...
-
Customer Support Agent
hace 3 días
Madrid, España Once For All - Nalanda A tiempo completo**Sobre nosotros**: **Nalanda** permite a organizaciones de cualquier tamaño integrar la confianza, la seguridad y el cumplimiento en todas las fases de la cadena de suministro, fomentando una comunidad de cumplimiento e innovación en todo el sector de la construcción y más allá. Con más de 20 años de historia, **Nalanda** es líder del mercado...
-
Customer Service Agent
hace 6 días
Madrid, España Polylia Language Hub A tiempo completoCustomer Support Agent Join Polylia Language Hub to deliver top‐class customer service in a vibrant Work & Travel setting. Location & Remote Options Full‐time Customer Support Agent Spanish speaking English good level Monday – Friday 10:00 – 01:00 (diverse shifts between these hours) Handle inbound customer inquiries via phone, email, or chat Provide...
-
Marketing Customer Support Agent –Italian Speaker
hace 2 semanas
Madrid, España Essence Coaching Group A tiempo completoMarketing Customer Support Agent –Italian SpeakerLocation: Lisbon, Portugal | On-siteEmployment Type: Full-timeLanguages: Italian+ EnglishMonthly salary: 1200 Euro grossRole OverviewWe are looking for an Italian -speaking Marketing Customer Support Agent to support advertisers on a digital advertising platform. This role focuses on paid campaign support,...
-
Technical Customer Support Agent
hace 10 horas
Madrid, Madrid, España Northreach A tiempo completoWe are working with an international Mobile Phone Manufacturer to search for a Technical Customer Support Agent to provide exceptional support through both phone and email channels to VIP Customers. Every day will bring new challenges and opportunities to showcase your technical expertise and problem-solving skills.What You'll Do:Engage with VIP customers to...
-
Customer support agent
hace 1 semana
Madrid, España FEDCEL A tiempo completoAbout UsFEDCEL GROUP, S. L.is an international BPO services provider headquartered in Barcelona, Spain. From our offices located at Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelonaand C/ Bruc 149, 08037 Barcelona, we deliver top-tier customer support, technical support, and software developmentsolutions to our global partners.Our mission is to...
-
Customer Support Agent with German
hace 2 semanas
Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoWe are partnering with a leading Outsourcing/BPO consultancy to onboard a Customer Support Agent in Riga, Latvia . If you are a German speaker with a passion for customer service, this is the perfect opportunity for you!Location: Riga, LatviaWork Model: On-siteShifts: 10 AM - 6 PM, Monday to FridayWhat You'll Do: Customer Interaction – Handle incoming...
-
Customer Support Agent
hace 3 semanas
Madrid, España FEDCEL A tiempo completoAbout UsFEDCEL GROUP, S.L.is an international BPO services provider headquartered in Barcelona, Spain. From our offices located atPasseig Joan de Borbó 99-101, 7th Floor - 08039 BarcelonaandC/ Bruc 149, 08037 Barcelona, we deliver top-tiercustomer support, technical support, and software developmentsolutions to our global partners. Our mission is to combine...
-
Customer Support Agent
hace 2 semanas
Madrid, España FEDCEL A tiempo completoAbout UsFEDCEL GROUP, S.L.is an international BPO services provider headquartered in Barcelona, Spain. From our offices located atPasseig Joan de Borbó 99-101, 7th Floor - 08039 BarcelonaandC/ Bruc 149, 08037 Barcelona , we deliver top-tiercustomer support, technical support, and software developmentsolutions to our global partners. Our mission is to...
-
Customer Support Agent
hace 2 semanas
Madrid, España Ruby Labs A tiempo completoAbout usRuby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer‑led products, and we're always looking for passionate individuals to join us. Learn more about our...
