Customer Operations Manager
hace 1 día
Make buildings smarter. Make services seamless.Smart Point is a fast-growing prop-tech company redefining how people interact with buildings. Our Smart Locker ecosystem and digital platforms bring together last-mile logistics, everyday services, and amenities — creating seamless, building-centric experiences across residential, office, and hospitality spaces.About the RoleWe’re looking for a proactive, highly organised Customer Operations Manager to lead and evolve our post-sales experience. You’ll own the client journey from contract signature to daily service — managing delivery, support, and operational processes that scale.This is a hands‑on, cross‑functional role at the heart of our business — blending leadership, customer success, fulfilment, and innovation.Key ResponsibilitiesCustomer SuccessLead client support, ensuring satisfaction and retention. Act as an escalation point for key accounts.Operations LeadershipManage our ops team across delivery, support, and maintenance. Set goals, workflows, and performance standards.Delivery & FulfilmentOversee installations, third‑party suppliers, and scheduling to ensure smooth rollouts and service handovers.AI & AutomationDrive efficiency by identifying and implementing tools like chatbots, workflow automation, and monitoring platforms.Service PerformanceTrack KPIs, manage vendor SLAs, and continuously improve processes using data and feedback.About You5–7+ years in operations, delivery, or customer success (ideally in a tech or service‑led environment)Proven team management and supplier coordination experienceComfortable with automation tools and AI‑led innovationExcellent communicator and problem‑solverExperience in SaaS, telecoms, or infrastructure is a plusWhy It MattersYou’ll be central to how Smart Point delivers value to customers — shaping scalable operations while integrating smart tools into everyday workflows.#J-18808-Ljbffr
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Customer Operations Manager
hace 2 días
Lobelle, España Smart Point A tiempo completoMake buildings smarter. Make services seamless.Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.Smart Point is a fast-growing prop-tech company redefining how people interact with buildings. Our Smart Locker ecosystem and digital platforms bring together last-mile logistics, everyday...
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Lobelle, España Smart Point A tiempo completoA fast-growing prop-tech company is seeking a proactive Customer Operations Manager to enhance the post-sales experience. In this role, you will manage the entire client journey, ensuring satisfaction and operational efficiency. Responsibilities include leading support, managing teams, overseeing installations, and implementing automation tools. Ideal...
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Lobelle, España Smart Point A tiempo completoA fast-growing prop-tech company is seeking a proactive Customer Operations Manager to enhance the post-sales experience.¡Inscríbase sin demora! Se espera un gran volumen de solicitantes para el puesto que se detalla a continuación, no espere para enviar su CV.In this role, you will manage the entire client journey, ensuring satisfaction and operational...
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Operations Manager
hace 4 días
Lobelle, España REVEL | Renting de Coches A tiempo completoHelp build the operational backbone of one of Europe’s fastest-growing car companies.About REVELAt REVEL, we’re revolutionizing how people get their new cars – making it seamless, innovative, and customer‑centric. In just a few months since our launch, we’ve become one of Europe’s leading players for online new car sales. This is just the...
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Lobelle, España REVEL | Renting de Coches A tiempo completoA fast-growing car company in Spain is seeking a talented Strategy & Operations Manager to drive strategic initiatives. The ideal candidate will have 1-3 years of experience in operations or strategy and will be fluent in Spanish and English. This role includes leading projects that impact growth, efficiency, and customer experience while optimizing scalable...
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Operations specialist, specialist sales
hace 4 días
Lobelle, España Hubexo A tiempo completoLocationMadrid (Hybrid). Minimum 3 days per week in the office.ReportingReporting to: Commercial PresidentContractFull-time, permanentCompany overviewHubexo provides data, insights, and software that help the construction market make better decisions and work more efficiently. We support customers across the sector—including contractors, consultants,ئی...
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Sourcing Manager
hace 1 día
Lobelle, España Nuitée A tiempo completoAbout the companyA continuación se detalla todo lo que necesita saber sobre lo que implica esta oportunidad, así como lo que se espera de los solicitantes.At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API‑first...
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Sales Manager
hace 4 días
Lobelle, España JinkoSolar Europe A tiempo completoCome join a global number one company - we offer an exciting role with outstanding career perspective as aCommercial & Industrial (C&I) Solar PV Sales Manager - to be located anywhere in Spain.About JinkoSolar HoldingsJinkoSolar Holdings is a publicly listed company on the NYSE and STAR Market, and a leading investment platform in the clean energy sector. We...
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Lobelle, España FEROKILL A tiempo completoA European pest control group is seeking an experienced Spain Operations Lead to establish a new operation from the ground up in Madrid. This role demands a proven background in pest control and requires local regulatory compliance, initial customer acquisition, and hands-on operational management. The successful candidate will enjoy a performance-based...
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Lobelle, España FEROKILL A tiempo completoA European pest control group is seeking an experienced Spain Operations Lead to establish a new operation from the ground up in Madrid.Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción.This role demands a proven background in pest control and requires local regulatory...
