Italian Inbound Customer Support Specialist
hace 5 horas
Italian Inbound Customer Support Specialist (Onsite/Hybrid) Barcelona Job Openings Italian Inbound Customer Support Specialist (Onsite/Hybrid) BarcelonaAbout the job Italian Inbound Customer Support Specialist (Onsite/Hybrid) Barcelona Job Title: Italian Inbound Customer Support Specialist (Onsite/Hybrid) – Barcelona Location: Barcelona, SpainWork Type: Full-timeWork Mode: Onsite & Hybrid options availableAbout the Role: We’re seeking a native or fluent Italian Customer Support Specialist to join our growing team in Barcelona . As the first point of contact for our Italian-speaking customers, you’ll be responsible for delivering a friendly, professional, and solution-oriented service across various channels.This is a customer-facing, inbound support role , ideal for someone who enjoys solving problems and creating positive experiences. Whether you\u2019re working from our vibrant Barcelona office or part-time from home, you’ll be part of a supportive and multilingual environment.What You'll Do: Respond to incoming customer inquiries via phone, email, and live chat , primarily in ItalianDeliver clear and accurate product or service informationTroubleshoot and resolve customer issues with care and efficiencyMaintain detailed and accurate records of interactions in internal systemsCollaborate with cross-functional teams (technical, logistics, sales) to ensure fast and complete resolutionsStay informed about company offerings, updates, and proceduresMeet individual and team performance targets related to customer satisfaction and resolution speedWhat You Bring: Fluent Italian speaker (C2 level) – both spoken and writtenGood level of English (B2 or higher) for internal communicationPrior experience in customer support, contact center, or a service-related field is a plusStrong communication and active listening skillsAbility to stay calm under pressure and work efficiently in a fast-paced environmentComfortable using CRM platforms and digital tools (experience with Zendesk or similar is a bonus)Valid permit to work in Spain or EU citizenshipWhat We Offer: Competitive fixed salary + bonus potential based on performanceRelocation support for international candidatesPrivate health insuranceComprehensive onboarding and continuous learning opportunitiesCareer growth in a supportive and international teamModern office in central Barcelona with great amenitiesRegular team events, wellness activities, and free snacks/coffeeWorking Hours: Full-time: 40 hours per weekTypical shifts from Monday to Friday; occasional weekend or evening shifts depending on client/project needs#J-18808-Ljbffr
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Italian Inbound Customer Support Specialist
hace 3 días
Barcelona, Barcelona, España CBT A tiempo completoJob Title: Italian Inbound Customer Support Specialist (Onsite/Hybrid) – BarcelonaLocation: Barcelona, SpainWork Type: Full-timeWork Mode: Onsite & Hybrid options availableAbout the Role:We're seeking a native or fluent Italian Customer Support Specialist to join our growing team in Barcelona. As the first point of contact for our Italian-speaking...
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Italian Inbound Support Specialist Barcelona
hace 5 horas
Barcelona, España CBT A tiempo completoA customer service company in Barcelona is looking for an Italian Inbound Customer Support Specialist to assist Italian-speaking clients. The role involves responding to inquiries through phone, email, and live chat, handling customer issues, and collaborating with various teams. Candidates should be fluent in Italian and have experience in customer support....
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Customer Support Specialist
hace 5 días
Barcelona, España Hero A tiempo completoYour Ownership? As a Customer Support Specialist, you will join the Ops team, whose overall mission is to deliver the best user experience across our various services. This includes onboarding and supporting our merchants throughout their use of our solutions. Are you ready for this thrilling challenge? As a Customer Support Specialist, your missions will be...
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Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Hero A tiempo completoYour Ownership? As a Customer Support Specialist, you will join the Ops team, whose overall mission is to deliver the best user experience across our various services. This includes onboarding and supporting our merchants throughout their use of our solutions.Are you ready for this thrilling challenge? As a Customer Support Specialist, your missions will be...
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Barcelona, España Cross Border Talents A tiempo completoCustomer Support Specialist for Italian Speakers in Barcelona Are you passionate about food, culture, and the vibrant lifestyle of Barcelona? Do you want to be part of a dynamic team helping customers navigate a diverse range of products and services? If you speak Italian and are ready for an exciting career opportunity in one of Europe's most iconic cities,...
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Barcelona, Barcelona, España Cross Border Talents A tiempo completoCustomer Support Specialist for Italian Speakers in BarcelonaAre you passionate about food, culture, and the vibrant lifestyle of Barcelona? Do you want to be part of a dynamic team helping customers navigate a diverse range of products and services? If you speak Italian and are ready for an exciting career opportunity in one of Europe's most iconic cities,...
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Italian Customer Support Specialist — Fintech, Barcelona
hace 1 semana
Barcelona, España SumUp A tiempo completoA global fintech company is looking for a Customer Support Agent for the Italian market in Barcelona. In this role, you'll support Italian-speaking merchants, helping them solve problems and improve their businesses. You'll be the first point of contact, managing customer requests through calls and chats. Ideal candidates are fluent in Italian and English,...
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Italian-Speaking Customer Support Specialist
hace 3 días
barcelona, España Teleperformance A tiempo completoA leading customer service company in Barcelona is seeking a Customer Support Advisor proficient in Italian and English to assist international travelers with inquiries and service requests. This role involves identifying customer needs, mediating between clients and accommodation suppliers, and ensuring exceptional service. Candidates should have strong...
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Barcelona, España Velenosi&Meredith A tiempo completoA leading customer service provider is looking for a Customer Expert (Italian-Speaking) to provide exceptional support remotely. Candidates should be Italian natives or C1 speakers with good English. This full-time role offers flexible schedules, paid training, and various perks, making it ideal for organized individuals seeking a multicultural environment....
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Team Lead SDR Inbound Italian Market
hace 2 semanas
Barcelona, Barcelona, España Factorial A tiempo completoHelloFactorial is on the lookout for a dynamic individual to step into the role ofTeam Lead SDR Inbound Italian Market for theItalian marketto help drive our company to new heightsFactorial bets for potential and growth, so we currently evaluate all seniority levels;Junior, Mid & Senior, as we believe diversity and collaboration are the key for rocking the...
