Customer Support Agent
hace 2 días
Job Title Customer Support Agent - Sundays to ThursdaysJob Description Summary Shape the Future of Hospitality Support at AmadeusJoin our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar even higherOur award-winning Customer Support team provides first-line assistance to a worldwide network of hotels—ensuring smooth operations and outstanding service every day. Your Main Responsibilities: Deliver clear, professional, and timely support to our global customers via verbal and written communication; Provide effective technical assistance, resolve inquiries, and follow up to guarantee customer satisfaction; Drive continuous improvement initiatives by identifying process gaps and opportunities for optimization; Collaborate across departments to manage escalations and secondary investigations, ensuring seamless resolution; About the Ideal Candidate: Proven experience in Customer Support or a related service environment; A proactive problem solver who takes ownership and delivers results; Strong customer focus with the ability to navigate technical and communication challenges; Comfortable working with tools like Salesforce and Microsoft Office; Previous experience in travel, hospitality, or airline industries is a plus; Fluent in English; Availability to work from Sundays to Thursdays; Proficiency in other language will be a plus. What we can offer you: A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits. A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. A flexible working model - We want our employees to do their best work, wherever and however it works best for them. A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. #LI-DNI Diversity & Inclusion Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
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Customer Support Agent
hace 3 días
Barcelona, España Aspire A tiempo completo**Customer Support Agent - Hybrid - Barcelona** **We are hiring at Telematel for a Customer Support Agent to join our team!** An entry-level position within Telematel's Customer Care team is on offer, for a graduate with some experience in customer care, business support or business administration to join our team. You will act as a liaison between the...
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Barcelona, España Aulart A tiempo completoAulart is an EdTech platform that offers students across the world the possibility to learn through video masterclasses & streaming bootcamps with grammy-winning music leaders, professionals, and brands behind modern music & the electronic music industry. We offer an exclusive level of knowledge, thanks to the experience of our professional music...
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Barcelona, España Amadeus A tiempo completoJob Title Customer Support Agent - Tuesdays to Saturdays Job Description Summary Shape the Future of Hospitality Support at AmadeusJoin our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar...
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French Market Customer Support Agent
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Customer Support Agent
hace 2 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoJob TitleCustomer Support Agent - Sundays to ThursdaysJob Description SummaryShape the Future of Hospitality Support at AmadeusJoin our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar...
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Customer Support Agent
hace 2 semanas
Barcelona, Barcelona, España Amadeus A tiempo completoJob TitleCustomer Support Agent - Tuesdays to SaturdaysJob Description SummaryShape the Future of Hospitality Support at AmadeusJoin our Hospitality division and build a rewarding career at the crossroads of technology and customer experience. Amadeus is globally recognized for delivering exceptional customer care, and we want you to help us raise the bar...
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Barcelona, España FEDCEL A tiempo completoAbout UsFEDCEL GROUP, S.L. is an international BPO services provider headquartered in Barcelona, Spain. From our offices located at Passeig Joan de Borbó 99-101, 7th Floor - 08039 Barcelona and C/ Bruc 149, 08037 Barcelona, we deliver top-tier customer support, technical support, and software development solutions to our global partners. Our mission is to...
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