Senior Customer Success Manager
hace 6 días
About Us:INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our扶~ ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization.We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem.The Role:We are seeking an experienced and dynamic Senior Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner.Please note that this is only open to candidates based or willing to relocate to the Canary IslandsRelationship Management:Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services.Act as a trusted fluctuate to customers, ulating their business goals and providing tailored solutions to meet their needs.Customer Journey Management:Oversee the entire customer the cycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience.Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Inflinni.Internal Collaboration:Resolve any issues or problems faced by customerseverything promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to built trust and long-term relationships.leider as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements.Reporting and{// Metrics:Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key
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Senior Customer Success Manager — Major Accounts
hace 6 días
Tenerife, España INFINNI A tiempo completoA technology company empowering creators is seeking a Senior Customer Success Manager in the Canary Islands. In this role, you will be the primary contact for key customers, ensuring their success through relationship management and by providing tailored solutions. The ideal candidate will have a strong background in SaaS, excellent communication skills, and...
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Customer Success
hace 1 semana
Tenerife, España Business Transformation: American Oilfields Standard, INC A tiempo completoNuestra empresa necesita un Customer Success que ejecute la estrategia del Customer Success Lead, asegurando la retención de clientes PyMEs, detectando oportunidades de upsell, registrandolas en nuestro software CRM para facilitar su gestión y que genere leads para ventas de expansión. Deberá también mantener un contacto permanente con el Customer...
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Customer Success
hace 1 semana
Santa Cruz de Tenerife, España Business Transformation: American Oilfields Standard, INC A tiempo completoNuestra empresa necesita un Customer Success que ejecute la estrategia del Customer Success Lead, asegurando la retención de clientes PyMEs, detectando oportunidades de upsell, registrandolas en nuestro software CRM para facilitar su gestión y que genere leads para ventas de expansión. Deberá también mantener un contacto permanente con el Customer...
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Customer Success
hace 6 días
Santa Cruz de Tenerife, España Business Transformation: American Oilfields Standard, INC A tiempo completoNuestra empresa necesita un Customer Success que ejecute la estrategia del Customer Success Lead, asegurando la retención de clientes PyMEs, detectando oportunidades de upsell, registrandolas en nuestro software CRM para facilitar su gestión y que genere leads para ventas de expansión. Deberá también mantener un contacto permanente con el Customer...
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Customer Success Manager
hace 2 días
Santa Cruz de Tenerife, España Premise A tiempo completoPremise is an on-demand insights company that connects businesses and NGOs with local smartphone users in over 140 countries. Used by some of the leading organizations in the world, Premise's solutions are revolutionizing the data collection market, making it faster, more scalable, and more dynamic to understand our world through the eyes of those who live...
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Customer Success para PyMEs: Retención y Upsell CRM
hace 1 semana
Tenerife, España Business Transformation: American Oilfields Standard, INC A tiempo completoUna empresa de transformación empresarial en España busca un Customer Success que ejecute la estrategia del Customer Success Lead. El candidato gestionará relaciones con clientes PyMEs, asegurando su retención y detección de oportunidades de upsell. Mantendrá contacto continuo con el área de Soporte y Producto para resolver incidencias. Se ofrece un...
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Customer Success Specialist — Retention
hace 1 semana
Tenerife, España ORBIDI A tiempo completoUna empresa innovadora en Santa Cruz de Tenerife busca un Customer Success Specialist para mejorar la experiencia del cliente. Las responsabilidades incluyen establecer mejoras en los servicios, desarrollar la cartera de clientes y realizar el onboarding de nuevos usuarios. Se valoran habilidades de persuasión, empatía y comunicación efectiva. Ofrecemos...
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Customer Success para PyMEs: Retención y Upsell CRM
hace 1 semana
Santa Cruz de Tenerife, España Business Transformation: American Oilfields Standard, INC A tiempo completoUna empresa de transformación empresarial en España busca un Customer Success que ejecute la estrategia del Customer Success Lead. El candidato gestionará relaciones con clientes PyMEs, asegurando su retención y detección de oportunidades de upsell. Mantendrá contacto continuo con el área de Soporte y Producto para resolver incidencias. Se ofrece un...
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Customer Success Specialist — Retention
hace 1 semana
Santa Cruz de Tenerife, España ORBIDI A tiempo completoUna empresa innovadora en Santa Cruz de Tenerife busca un Customer Success Specialist para mejorar la experiencia del cliente. Las responsabilidades incluyen establecer mejoras en los servicios, desarrollar la cartera de clientes y realizar el onboarding de nuevos usuarios. Se valoran habilidades de persuasión, empatía y comunicación efectiva. Ofrecemos...
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Customer Success Specialist
hace 1 semana
Tenerife, España ORBIDI A tiempo completo¿Tu superpoder es la comunicación y la gestión con el cliente?¡En ORBIDI buscamos tu talento!El rol:Estamos buscando un perfil de Customer Success Specialist para unirse a nuestro equipo en Tenerife. Si eres una persona orientada a resultados, ¡entonces te encantará el reto de ORBIDI!¿Cuál será tu misión?Establecer procedimientos de Atención al...
