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hace 6 días

Barcelona, España Top Doctors A tiempo completo

Top Doctors Groupis growing Are you passionate about delivering excellent service and supporting impactful healthcare solutions? AtTop Doctors Group, we're seeking aClient Manager & Data Reportingprofessional who will play a key role in managing and developing relationships with clinics and healthcare organizations within the Top Doctors ecosystem. Your mission is to ensure an excellent client experience, identify opportunities for business growth, and leverage data insights to optimize performance and drive cross-selling initiatives. Responsibilities Maintain continuous communication and strong relationships with clinics and healthcare clients. Identify upselling and cross-selling opportunities through data analysis and client insights. Monitor potential partner engagement (PPE) and detect new collaboration opportunities. Maintain and update client data, including review migration, redactions, and configuration changes to optimize performance and maximize return on investment. Design and manage advanced Excel dashboards and reports to monitor performance, KPIs, and ROI. Supervise and optimize API connections and data integrations with external platforms. Oversee key operational and strategic processes to improve client management and efficiency. Coordinate internal teams and create follow-up tasks to ensure the timely execution of client needs. Support business growth initiatives and provide data-driven recommendations to Sales and Marketing teams. Support the onboarding and setup of clients on the Top Doctors platform (organisations, journeys, users, alerts, tags, etc.), including guidance on the use of tools and functional aspects. Review and validate deliverables such as monthly reports before distribution. Minimum Requirements Experience in

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