Empleos actuales relacionados con Junior Technical Support Specialist for RFID Systems - catalunya - Novanta
-
Technical Support Specialist
hace 1 semana
catalunya, España Wanhua Chemical Group A tiempo completoJob Title: Technical Service Specialist - Europe Location: Europe (with extensive travel across European region, approx. 50%) The Opportunity: We are looking for an enthusiastic and experienced Technical Service Specialist to provide on-the-ground technical expertise to our customers across Europe. This role is crucial for bridging the gap between our...
-
Technical Support Specialist
hace 3 días
Plaza Catalunya, España Wanhua Chemical Group A tiempo completoJob Title: Technical Service Specialist - Europe Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación.Location: Europe (with extensive travel across European region, approx. 50%) The Opportunity: We are seeking a motivated Technical Service Specialist to support...
-
Technical Support Specialist
hace 3 días
catalunya, España Seiko Epson Corporation A tiempo completoOverview Technical Support Specialist - Large Format PrintingLocation: Barcelona, SpainWorkplace: HybridJob Function: Service & Support We are seeking a Level 2 Technical Support Specialist to join our team in Barcelona (hybrid working). You’ll provide troubleshooting, problem resolution, customer escalations, training and advice to service partners and...
-
Technical Support Specialist
hace 2 semanas
Plaza Catalunya, España Wanhua Chemical Group A tiempo completoJob Title: Technical Service Specialist - Europe Envíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud.Location: Europe (with extensive travel across European region, approx. 50%) The Opportunity: We are looking for an enthusiastic and experienced Technical Service...
-
Technical Support Specialist
hace 5 días
Plaza Catalunya, España Wanhua Chemical Group A tiempo completoJob Title: Technical Service Specialist - EuropeEnvíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud.Location: Europe (with extensive travel across European region, approx. 50%)The Opportunity:We are looking for an enthusiastic and experienced Technical Service...
-
German-Speaking Junior IT Support for Europe Stores
hace 2 semanas
catalunya, España Nordic Jobs Worldwide A tiempo completoA leading recruitment agency is seeking a Junior IT Supporter to assist employees of a prominent fashion retailer with technical issues. You will be responsible for troubleshooting IT problems, recorded in an ITIL ticketing system, while using your language skills in German and English daily. This role offers training, a supportive work environment, and the...
-
Technical Support Specialist
hace 3 días
catalunya, España Seiko Epson Corporation A tiempo completoWhat you will do: Provide advanced technical problem solving to end users, resellers, service Partners and the (outsourced) Helpdesk Escalate issues to 3rd level Technical Support team, as required Create training course content for maintenance and repair on current and new products for service partners. Deliver training courses on maintenance and repair of...
-
Operations and Maintenance Support Engineer
hace 2 semanas
catalunya, España Abertis Mobility Services A tiempo completoAbertis Mobility Services, is a global leader in toll-based mobility solutions. With operations in the United States, Netherland, France, UK, Ireland, Puerto Rico, Chile, Canada, and Croacia, we deliver cutting-edge services and technologies for Road Authorities and Highway Concessionaires. Our 700+ employees across 10 countries work together to transform...
-
Remote Spanish Content Review
hace 3 días
catalunya, España Cbtalents A tiempo completoA leading international company is looking for a Spanish-speaking Content Review & Community Support Specialist. This role involves reviewing user content and providing support with empathy and accuracy. Candidates should have strong Spanish and English communication skills, along with the ability to handle potentially sensitive content. The position offers...
-
Purchase Specialist
hace 2 semanas
Plaza Catalunya, España Steneg A tiempo completoOur client, is a technology-driven industrial organization operating within the aerospace and defense sectors , developing highly specialized systems and components for safety-critical and mission-critical applications. Compruebe que cumple con los requisitos de habilidades para este puesto, así como con la experiencia asociada, y luego envíe su CV a...
Junior Technical Support Specialist for RFID Systems
hace 25 minutos
Overview Build a career powered by innovations that matter At Novanta, our innovations power technology products that are transforming healthcare and advanced manufacturing—improving productivity, enhancing people’s lives and redefining what’s possible. We create for our global customers engineered components and sub-systems that deliver extreme precision and performance for a range of mission-critical applications—from minimally invasive surgery to robotics to 3D metal printing. Novanta is one global team with over 26 offices located in The Americas, Europe and Asia-Pacific. Looking for a great place to work? You have found it with a culture that embraces teamwork, collaboration and empowerment. Come explore Novanta. About Keonn Keonn is a manufacturer of RFID hardware and software products for different sectors, like retail, healthcare, libraries, industry, and logistics. We provide RFID systems mainly for the retail and healthcare sectors, as well as RFID UHF components, like antennas, multiplexers, and readers for any industry. Keonn’s team is comprised of experienced engineers and PhDs with deep knowledge in fields like radiofrequency, antennas, electronics, firmware, and cloud-based software. Job Summary The Junior Technical Support Specialist is responsible for delivering exceptional support to customers by handling inquiries, resolving issues, and providing product or service information. The main goal is to ensure a high level of customer satisfaction and contribute to customer retention and loyalty. Job Responsibilities Respond to customer inquiries via phone, email, live chat in a timely and professional manner. Troubleshoot customer issues and provide accurate, efficient solutions. Escalate complex cases to relevant departments when necessary. Log and track support tickets, ensuring proper documentation of interactions. Gather customer feedback and share insights to improve services and processes. Stay informed about company products, services, policies, and promotions. Meet or exceed key performance indicators (KPIs), such as response time, first contact resolution rate, and customer satisfaction scores. We expect Previous experience in technical customer support or IT helpdesk roles; Excellent verbal and written communication skills. Working knowledge of SSH and CLI-based interfaces for network devices (routers, switches, firewalls, etc.). Familiarity with common networking concepts: IP addressing, subnets, DNS, routing, and VPNs. Comfortable using terminal / command line tools (e.g., PuTTY, OpenSSH, etc.). Previous knowledge of RFID UHF technology is a plus. Strong communication skills and ability to explain technical concepts to non-technical users. Ability to work collaboratively in a team environment and remain calm under pressure. Familiarity with support tools (e.g., Zendesk, Freshdesk, Salesforce) is a plus. Proficiency in English and Spanish is mandatory (additional languages are an asset, depending on the market). Our preferred working hours starting between 11/12 am and ending around 8/9 pm. We offer Company that designs and manufactures worldwide RFID equipment for the retail sector Young and dynamic work environment New 4000sqm corporate building next to Westfield La Maquinista Specialty coffee and table tennis Support for online training programs Ability to grow in a fast-paced international company #LI-UK1 #Barcelona Novanta is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by federal law or Novanta policy. Please call if you need a disability accommodation for any part of the employment process. #J-18808-Ljbffr
