Technical Support Specialist
hace 2 días
What you will do: Provide advanced technical problem solving to end users, resellers, service Partners and the (outsourced) Helpdesk Escalate issues to 3rd level Technical Support team, as required Create training course content for maintenance and repair on current and new products for service partners. Deliver training courses on maintenance and repair of current and future products to service partners Undertake investigations with service partners and dealers to ensure quality standards are maintained and improved Provide on site support with specific expertise to end users, resellers and service partners, when appropriate Monitor product failures to identify any ongoing problems that may require attention and provide feedback to the Manager Technical Support and 3rd level Technical Support teams Where required, due to local business structure or needs, provide technical pre-sales support, which may also include supporting events and demonstration What we ask for: Technical support experience of printers (preferably large format) Education within engineering or a related field (or relevant experience) Strong technical hardware & software knowledge in printing technologies Knowledge of major Operating System (OS) and Rasterize Image Processor (RIP) software plus applications for image & colour management Knowledge of main networking technologies Ability to deliver training We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation. What we offer: We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions. Our commitment to the environment We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society. Our people We believe a healthy culture, strong values, teamwork, and contribution from a diverse range of individuals will help us to strive for excellence. Our brand Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running. #J-18808-Ljbffr
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Technical Support Specialist
hace 1 semana
catalunya, España Wanhua Chemical Group A tiempo completoJob Title: Technical Service Specialist - Europe Location: Europe (with extensive travel across European region, approx. 50%) The Opportunity: We are looking for an enthusiastic and experienced Technical Service Specialist to provide on-the-ground technical expertise to our customers across Europe. This role is crucial for bridging the gap between our...
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Technical Support Specialist
hace 2 días
Plaza Catalunya, España Wanhua Chemical Group A tiempo completoJob Title: Technical Service Specialist - Europe Es esencial asegurarse de que cumple con los requisitos como solicitante para este puesto; por favor, lea atentamente la información a continuación.Location: Europe (with extensive travel across European region, approx. 50%) The Opportunity: We are seeking a motivated Technical Service Specialist to support...
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Technical Support Specialist: Hydrocolloids
hace 2 días
catalunya, España GFIC A tiempo completoA specialist ingredients company is seeking a Technical Support Specialist to provide market-focused product recommendations and hands-on customer support. The ideal candidate has a degree in Food Science or a related field and at least 5 years of experience in food applications. This role offers the opportunity to work in a collaborative environment with...
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Technical Support Specialist
hace 2 semanas
Plaza Catalunya, España Wanhua Chemical Group A tiempo completoJob Title: Technical Service Specialist - Europe Envíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud.Location: Europe (with extensive travel across European region, approx. 50%) The Opportunity: We are looking for an enthusiastic and experienced Technical Service...
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Technical Support Specialist
hace 4 días
Plaza Catalunya, España Wanhua Chemical Group A tiempo completoJob Title: Technical Service Specialist - EuropeEnvíe su CV y cualquier información adicional requerida después de haber leído esta descripción, haciendo clic en el botón de solicitud.Location: Europe (with extensive travel across European region, approx. 50%)The Opportunity:We are looking for an enthusiastic and experienced Technical Service...
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Technical Support Specialist
hace 2 días
catalunya, España Seiko Epson Corporation A tiempo completoOverview Technical Support Specialist - Large Format PrintingLocation: Barcelona, SpainWorkplace: HybridJob Function: Service & Support We are seeking a Level 2 Technical Support Specialist to join our team in Barcelona (hybrid working). You’ll provide troubleshooting, problem resolution, customer escalations, training and advice to service partners and...
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(Junior) Technical Support Specialist
hace 2 días
catalunya, España Bihl+Wiedemann GmbH Iberia A tiempo completo(Junior) Technical Support Specialist (H/M/X) Damos forma al futuro con nuestros innovadores productos ASi‑5 y buscamos refuerzo para nuestro departamento de soporte. Lo que te espera ¡Únete a nuestro equipo y participa activamente en la creación del futuro! Como Technical Support Specialist eres el primer punto de contacto para todas las consultas...
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Customer Support Specialist
hace 2 días
catalunya, España Keonn A tiempo completoKeonn is a manufacturer of RFID hardware and software products for various sectors, including retail, healthcare, libraries, industry, and logistics. We provide RFID systems primarily for retail and healthcare, along with RFID UHF components such as antennas, multiplexers, and readers for any industry. Keonn’s team consists of experienced engineers and...
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Customer Support Specialist
hace 2 días
catalunya, España Webfleet A tiempo completoCustomer Support Specialist (German Speaker) Join to apply for the Customer Support Specialist (German Speaker) role at Webfleet We are looking for a full‑time Customer Support Specialist with a passion for technology. In this role you will work in a dynamic team of 12 colleagues dedicated to the Central region (DACH/Nordics) at our office in Barcelona and...
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Sr Technical Product Specialist
hace 2 días
catalunya, España Dynatrace LLC A tiempo completoAs a Technical Product Specialist III (or Senior Technical Product Specialist), you’ll use your knowledge and experience to evaluate and troubleshoot complex configuration issues with Dynatrace and non-Dynatrace technologies. You’ll mentor other product specialists and conduct internal training to enable team members to learn various technologies....
