Patient Care Team Lead
hace 1 semana
We Are Impress We believe everyone deserves a smile that makes them happy We are the largest network of orthodontic clinics with fully digital processes in Europe. We've revolutionised the invisible orthodontics sector with the best team and the most advanced technologies for diagnosis, treatment, and monitoring of all cases. We're looking for a highly analytical Patient Care Team Lead who is solution-oriented and focused on optimising the operational efficiency of our clinics. Your main goal will be to improve the utilisation of clinical resources, including schedule optimisation and coordination across teams globally. Location: This position is onsite and based in Barcelona (Spain). Your Responsibilities: Oversee daily patient operations for designated countries or regions. Manage all aspects of the patient journey: presales, after-visit, post-sale, treatment, and after-care. Coordinate the operations with the external collaborators (BPO services) Ensure adequate staffing levels and manage scheduling to meet operational demands. Collaborate with multidisciplinary teams to optimise workflows and resources. Drive proactive change to improve the patient experience and address concerns. Develop and implement policies and procedures to enhance service delivery. Monitor patient satisfaction metrics, KPIs, and OKRs to develop improvement strategies. Train and mentor staff in care operations and clinics. Conduct performance evaluations and provide ongoing coaching for professional development. Analyze operational performance metrics and generate reports for leadership. Prepare and manage the patient care operations budget. Identify cost-saving opportunities without compromising quality. Ensure compliance with healthcare regulations, accreditation standards, and internal policies. Promote a culture of safety through risk management strategies. Requirements: +3 years of experience in a similar position within Customer Service in an international environment. Full Professional level of English (C1-C2). Excellent communication and interpersonal skills. Team spirit and a proactive attitude. Hands-on experience with CRM tool/tools. Why Join Us: Fixed compensation: range between EUR 30.000 and EUR 35.000 Modern, well-equipped offices with high-end technology. Special benefits and discounts on company services and products. Free Gym inside our offices. Comprehensive training programs for professional growth and leadership development. Dedicated support team to assist with administrative and operational tasks. Dynamic, fast-paced environment offering impressive career development opportunities. We cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences, and we encourage all candidates to apply, without regard to race, colour, religion, gender identity, sexual orientation, origin, disability, or any other factor. Our differences enable us to be a better team; one that makes better decisions, drives innovation, and delivers better results. Join us today and make a difference, one smile at a time
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pamplona, España TFS HealthScience A tiempo completoA leading global Contract Research Organization is seeking a Senior / Director of Business Development to enhance its European market presence. The ideal candidate will possess at least 5 years of experience in clinical research and consultative sales, with skills in strategic planning and negotiations. This home-based position offers a competitive salary,...
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Team Lead – Asesoramiento Patrimonial
hace 6 días
Pamplona, Navarra, España Catenon A tiempo completoBuscamos incorporar un Team Lead de Asesores Patrimoniales Senior para la zona de Pamplona.La misión principal será construir relaciones de confianza duraderas con clientes de alto patrimonio (superior a 1 millón de euros), ofreciendo un asesoramiento financiero personalizado, ético y orientado a resultados. El rol tendrá una marcada orientación...
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Java Tech Lead
hace 2 semanas
Pamplona, España UST España & Latam A tiempo completoMore in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies. We are looking for a Java...
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Delegado Comercial Zona Norte y Aragón
hace 6 días
Pamplona, España Radiometer A tiempo completoIn our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating...
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ServiceNow Technical Lead
hace 2 semanas
Pamplona, España K2 Partnering Solutions A tiempo completoWe're looking for a ServiceNow HRSD Technical Lead to drive the implementation, optimization, and evolution of our HR Service Delivery (HRSD) module. Key Responsibilities: Lead the design, development, and evolution of HRSD solutions. Serve as the technical authority for HRSD initiatives. Translate business requirements into high-quality technical designs....
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Senior SEO Lead: Remote, Growth
hace 3 días
Pamplona, España DesignRush A tiempo completoA leading B2B marketplace is seeking an experienced SEO Manager to optimize their search engine initiatives. The ideal candidate will have over seven years of experience in SEO and lead projects to enhance visibility and organic traffic. Responsibilities include creating effective strategies, managing SEO campaigns, and coordinating team performance reports....
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Senior SEO Lead: Remote, Growth
hace 4 días
Pamplona, España DesignRush A tiempo completoA leading B2B marketplace is seeking an experienced SEO Manager to optimize their search engine initiatives.La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.The ideal candidate will have over seven years of experience in SEO and lead projects to enhance visibility...
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Pamplona, España IKEA A tiempo completo"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share....
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Lead Software Engineer
hace 1 semana
Pamplona, Navarra, España BSH Electrodomésticos España, S.A. A tiempo completoTomorrow is our home.See how easy it is to explore new ideas at BSH Home Appliances Group: As a leading manufacturer of home appliances, we improve people's quality of life by thinking in solutions. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, we explore innovative technologies from voice recognition to artificial...
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SAP Business Lead
hace 1 semana
Pamplona, España Array Technologies A tiempo completoArray Technologies, Inc. is a global leader in solar energy solutions - and we have been for over 30 years! Our dramatic growth is creating incredible opportunities on our dynamic, innovative and creative team. Are you self-motivated, highly-skilled and possess previous [specify here] experience? Would you love to play a key role in advancing the clean...
