HR Contact Center Associate with Romanian and English

hace 3 días


Madrid, España Amazon A tiempo completo

HR Contact Center Associate with Romanian and English – 12‑month fixed‑term contract (MHLS - My HR Live Support) Job ID: | Amazon /Slovakia/ s.r.o. - C18 *This role can be office based in Prague, Czech Republic. Alternatively the role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.* At Amazon we believe that every day is still day one. It’s our job to make bold bets, and we get our energy from inventing on behalf of customers. Success is measured against the possible, not the probable. This is your chance to make history. Join the HR Contact Center team, which supports Amazon across certain EMEA countries. Our team provides a multi‑language capability to internal customers and is looking for HR Contact Center Associates with Romanian and English to join us. Reporting to a Team Manager, the team acts as the first point of contact for employees and managers via phone, live chat, email, and internal case management systems, answering employee life‑cycle queries related to benefits, payroll, leave of absence, data management, onboarding and terminations, as well as processing absence reporting requests. Responsibilities Handle and resolve HR queries in Romanian and English by referring to documentation such as frequently asked questions and standard operating procedures and escalated where these cannot be resolved. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. Identify gaps in the supporting documentation, internal processes and areas where the level of customer service could be improved. Communicate effectively both verbally and in written form with employees to explain and resolve queries and concerns throughout the employee life‑cycle at Amazon. Actively seek employee feedback to improve levels of service. Work on rotational shifts in both weekends and weekdays, including



  • Madrid, España Amazon A tiempo completo

    HR Contact Center Associate with Romanian and English – 12‑month fixed‑term contract (MHLS - My HR Live Support)Job ID: | Amazon /Slovakia/ s.r.o. - C18*This role can be office based in Prague, Czech Republic. Alternatively the role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.*At Amazon we believe...


  • Madrid, España Amazon A tiempo completo

    A leading e-commerce company is seeking an HR Contact Center Associate proficient in Romanian and English to join their team in Madrid, Spain. This role involves handling HR queries, resolving employee concerns, and providing exceptional customer service. Candidates should have excellent interpersonal skills and be able to work in a fast-paced environment. A...


  • Madrid, España Amazon A tiempo completo

    HR Contact Center Associate with Polish and English – 12-months (fixed-term) contract , MHLS (My HR Live Support)Job ID: | Amazon /Slovakia/ s.r.o. - C18*This role can be office based in Prague, Czech Republic. Additionally, this role can be performed remotely from any location within Romania, Poland, Slovakia and Czech Republic.*At Amazon we believe that...


  • Madrid, España Amazon A tiempo completo

    A leading multinational company in Madrid is seeking an HR Contact Center Associate fluent in Polish and English. This role involves handling HR queries via multiple communication channels and supporting employees throughout their life-cycle at the company. Ideal candidates should have strong communication skills, proficiency in both languages, and the...

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