Customer Master Data Delivery Manager

hace 11 horas

Madrid, España Red - The Global SAP Solutions Provider A tiempo completo

Customer Master Data Delivery Manager Role Summary The Customer Master Data Delivery Manager is responsible for the end-to-end delivery, governance, and adoption of the Customer Master Data solution. The role ensures alignment between business, IT, and data governance teams, translating strategic priorities into an executable roadmap and delivering scalable, high-quality customer data capabilities across countries and systems.Key Responsibilities Own and track end-to-end delivery , including scope, plan, risks, issues, and dependenciesLead Agile delivery , backlog prioritization, sprint orchestration, and L3 ticket managementCoordinate requirements, development, testing, cutover, hypercare, and KT to support teamsDrive stakeholder alignment across business, IT governance, GBS, and country teamsEnsure compliance with data governance, data quality, and operating standardsManage upstream/downstream integrations and dependenciesSupport change management, communication, documentation, and trainingRequired Skills & Experience Strong expertise in Customer Master Data (HCO/HCP) , MDM, Customer 360, and Golden Record conceptsHands-on experience with MDM platforms (eg, Informatica IDMC/C360 or equivalent)Proven experience delivering complex, multi-country programsStrong knowledge of Agile/SAFe delivery modelsExperience with data governance, data quality, and complianceStrong stakeholder management, communication, and coordination skillsExperience with SAP, CRM systems, and enterprise integrations#J-18808-Ljbffr

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