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Technical Sales Specialist (m/f/d) with Romanian and English | Relocation to Sofia, Bulgaria, españa Client: TELUS International Location: Sofia, Bulgaria Job Category: Other EU work permit required: Yes Job Reference: Posted: Expiry Date: Job Description: Join TELUS Digital Bulgaria as a Solutions Consultant with Romanian and English skills to work with the world's biggest search engine. Relocation assistance provided. Key Responsibilities: Provide professional support for products and services, ensuring high customer satisfaction Utilize CRM and ticketing systems effectively Engage customers via phone, email, and chat Resolve inquiries within SLAs using knowledge bases and protocols Meet or exceed performance metrics Share best practices and contribute to team knowledge Participate in ongoing training to stay updated Requirements: Fluent Romanian and English Strong interpersonal and customer service skills Ability to follow structured processes Active listening and problem-solving skills Quick learner and adaptable Self-motivated and customer-focused Ideal Candidate: Customer-centric mindset Excellent communication skills Problem-solving ability Team player Ability to handle pressure and adapt to change No tech background needed Training provided to equip you with necessary product knowledge. We offer: Welcome bonus: 3000 BGN Flexible contracts (temporary, part-time) Relocation support Paid training Career development opportunities Attractive salary and benefits Health insurance International work environment Support and learning opportunities Apply now if you're interested About TELUS Digital Bulgaria: Largest employer in CX industry in Bulgaria, providing digital services, AI solutions, and customer experience management. Committed to diversity and inclusion. Ref Number: Req_ Note: Work permit may be required if you are not a passport holder of Bulgaria. #J-18808-Ljbffr
