PMS Lead

Position: PMS Property Management Systems Lead Location: Remote Role (Europe Preferred / US Based People will Work) Duration: 6+ Months (WIll be a Long Term Contract) Fluency in speaking, writing, and reading English and Spanish Diverse Hotel Management Experience in Operations (2+ years) Experience with Hyatt Systems, including Opera Cloud, CRS, and Sales & Revenue Experience in multiple hotels, locations, or brands We are seeking a Project Lead to play a vital role in implementing Property Management Systems (PMS) and Central Reservation Systems (CRS) for the Hyatt Inclusive Collection portfolio of hotels. This position will involve preparing hotel configuration data necessary for building Opera Cloud, conducting training, and migrating data to the new PMS. The role requires global collaboration with hotels, vendors, and regional teams. Create, manage, and convey each project's systems training and deployment schedule. Liaise with hotel leadership to coordinate deployment schedule. Maintain training material for the Deployment team, the hotels, or our vendors. Training materials include slide decks, trainers’ notes, and videos. Execute virtual or in-person training to guide on-property teams through the build and learning processes needed to adopt meaningful use of applications. This is done through regular meetings and interactions conducted remotely with vendor counterparts during each project to discuss project needs. Collect, review, and update hotel configuration data following Hyatt standards.