Inbound Sales Lead

Join Proton and build a better internet where privacy is the default. At Proton we believe that privacy is a fundamental human right and the cornerstone of democracy. Since our inception in 2014, founded by a team of scientists from CERN, we have dedicated ourselves to providing free and open‑source technology to millions worldwide, ensuring access to privacy, security, and freedom online. Our journey began with Proton Mail, the largest secure email service globally, and has since expanded to include Proton VPN, Proton Calendar, Proton Drive and Proton Pass. These tools empower individuals and organizations to take control of their personal data, break away from Big Tech’s invasive practices, and defeat censorship. Our work impacts hundreds of millions of lives, from activists on the front lines defending freedom to leaders in governments protecting sensitive information. Proton’s services have even been instrumental in saving lives by enabling secure and private communications in high‑risk situations. Proton today supports over 100 million user accounts with a growing team of over 500 people from more than 50 different countries, drawn from the world’s top companies and universities. We value intelligence, learning, potential and ambition in our hiring process. Adaptability is key as we navigate uncharted territories and redefine how business is conducted online. Proton has become profitable and reached scale without relying on VC funding largely due to superior talent that allows us to do things faster, more creatively and more efficiently. We have a global mindset and big ambitions but remain a start‑up at heart. We value empowerment, flexibility and keep our structure flat to keep moving fast and avoid unnecessary politics. Tired of blending into the crowd? Join us and do work you can truly be proud of. Check our social media pages to learn more about us: Twitter, Reddit, Instagram. About the role As Proton’s Head of Inbound Sales (SMB) you will own and scale the inbound sales motion for Proton’s B2B business. You’ll lead a team of inbound SDRs and AEs to maximize conversion from inbound leads, optimize funnel performance and drive predictable ARR growth from qualified demand. This role is ideal for a sales leader who thrives at the intersection of marketing operations and sales execution, balancing hands‑on management with data‑driven strategy. Key Responsibilities Lead and scale the inbound sales team: build, manage and coach a high‑performing inbound team of SDRs and AEs. Own the inbound funnel: oversee MQL to closed‑won stages, ensuring strong conversion rates and predictable forecasting. Optimize sales operations: refine lead routing and qualification frameworks (MQL / SQL) and response SLAs with Marketing and RevOps. Data‑driven management: track conversion rates, lead velocity and win rates; identify bottlenecks and coach based on insights. Cross‑functional collaboration: work with Marketing, Product and Customer Success for aligned go‑to‑market execution. System and tooling stewardship: ensure CRM hygiene, enforce data quality and define automation improvements. Qualifications 5 years in B2B inbound sales, ideally in SaaS or subscription‑based tech environments. Proven success leading inbound SDR and AE teams in high‑velocity SMB models. Deep understanding of inbound sales metrics, conversion optimization and lead management processes. Comfortable with CRM optimization (HubSpot or Salesforce). Collaborative and strong communicator across Marketing, Product and RevOps. Key Competencies Inbound Sales Leadership and Funnel Optimization CRM and Data Reporting Mastery (HubSpot preferred) Lead Scoring and MQL / SQL Frameworks Forecasting and KPI Management Process Design and Sales Automation Coach‑first, analytical, detail‑driven mindset What we offer Office First: Collaboration is easier and more effective in person. We have offices in Geneva, Zurich, Prague, Barcelona, Paris, London, Vilnius, Skopje and Taipei. You can also enjoy working from home up to 30% of the time. Technology: We provide all devices and software you need to excel in your role, ensuring you have the best tools at your disposal. Food: Lunch and snacks are provided at our offices every day. Transport: We support employees with transport costs through subsidizing public transport, bike allowances, or parking spaces based on office location. Stock Options: At Proton we are all of the company and you receive stock options when you join us. Flexible Working: Define your own working hours as long as they accommodate team meetings. Learning and Development: We are committed to your professional growth with training programs, conferences, events and continual learning. Employee Benefits: Comprehensive health insurance plans, competitive retirement savings options, generous vacation and leave policies and wellness programs. Work that Matters: Proton is a community‑first organization started with crowdfunding and built with community input. Our only source of revenue is user subscriptions, and more than 100 million people trust and support Proton. Read more about our impact here. Our Commitment to Diversity and Inclusion At Proton we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We foster an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability or socio‑economic background, feel valued and empowered. We promote equal opportunities, open dialogue and continuous learning to ensure every voice is heard and respected. Candidate Privacy Notice When you apply for a position at Proton Technologies AG, your information is stored in Greenhouse in accordance with our privacy policy. We use your data to evaluate your suitability for the posted position and for future roles that align with your background and skills. If we no longer need your information, we will delete or anonymize it. For inquiries about our privacy practices, contact our privacy team. Proton does not accept unsolicited resumes from any sources other than directly from candidates and will not pay a fee for candidates placed through third‑party agencies. Contact and Social Media Learn more about Proton on LinkedIn, Reddit, YouTube, and other social platforms. #J-18808-Ljbffr