Support Engineering Manager
hace 23 horas
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. The company is founder-led, profitable, and growing. Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group. Management of a professional support team, including skills development and performance management Operational control, shift scheduling, accountability for key performance indicators (KPIs) Contribution to the support knowledge base Continuous improvement to the team's processes and support service delivery Hire, develop and train support team to match business requirements Extensive CLI experience with Linux at a technical level (Support, Development, Implementation) Leadership experience, and preferably team management experience Preferably fluent in two languages, English being primary one Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies Proven track record of contributing to Open Source projects Software development experience Experience in working in support organizations What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We balance our programs to meet local needs and ensure fairness globally. Personal learning and development budget of USD 2,000 per year Annual holiday leave About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Mid-Senior level Full-time Engineering and Information Technology Industries: Software Development #
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Support Engineering Manager
hace 2 semanas
Salamanca, España Canonical A tiempo completoOverview Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon...
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Support Engineering Manager
hace 5 días
Salamanca, España Canonical A tiempo completoOverviewCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon...
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Project Manager, Engineering
hace 1 semana
Salamanca, España Sofina Foods A tiempo completoPosted Thursday, March 13, 2025 at 4:00 AM **Position Summary**: Reporting to the Director, Engineering and Technical Services, the Project Manager, Engineering is accountable for successful completion of various capital projects while providing technical support and guidance in troubleshooting plant equipment and service issues. This position provides...
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Engineering Manager
hace 4 días
Salamanca, España Canonical A tiempo completoOverview Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon...
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Software Engineering Manager
hace 2 semanas
Salamanca, España Canonical A tiempo completoSoftware Engineering Manager - Desktop and Embedded Linux Optimisation Join to apply for the Software Engineering Manager - Desktop and Embedded Linux Optimisation role at Canonical Software Engineering Manager - Desktop and Embedded Linux Optimisation 4 months ago Be among the first 25 applicants Join to apply for the Software Engineering Manager - Desktop...
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Engineering Manager, MAAS
hace 5 días
Salamanca, España Canonical A tiempo completoCanonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. With more than 1,200 colleagues in more than 80 countries, Canonical is...
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Linux Enablement
hace 5 días
Salamanca, España Canonical A tiempo completoLinux Enablement - Software Engineering ManagerJoin to apply for the Linux Enablement - Software Engineering Manager role at CanonicalCanonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users.As a Software Engineering Manager you will lead and manage the...
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Linux Enablement
hace 1 día
Salamanca, España Canonical A tiempo completoLinux Enablement - Software Engineering ManagerNo deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Join to apply for theLinux Enablement - Software Engineering Managerrole atCanonicalCanonical's Device Delivery Team works with tier-1 OEM and ODM customers to...
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Engineering Manager
hace 4 días
Salamanca, España Canonical A tiempo completoOverview Engineering Manager - Security Standards and Hardening role at Canonical. The role focuses on leading the security standards for open source software across the Ubuntu platform, including desktops, servers, edge devices, cloud infrastructure, Kubernetes and OpenStack. You will help certify core components to meet industry standards and guide...
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Engineering Manager- Ceph
hace 20 horas
Salamanca, España Canonical A tiempo completoJoin to apply for the Engineering Manager- Ceph & Distributed Storage role at Canonical .Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation,...
