GUEST SERVICE MANAGER
hace 1 semana
Qualifications:Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.1. Hotel Director/Hotel General Manager background in a 4- or 5-star hotel2. 2-3yrs of hotelier experience3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German)Duties and Responsibilities:1. Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other divisions on the key drivers of these standards. Encouraged to maintain and further develop strong rapport with division heads from both Hotel and Marine departments.2. Responsible for leading a team of empowered individuals who will strive to deliver focused and extraordinary customer service, taking ownership for efficiently reacting to guest requests. Maintain a detailed knowledge of all key performance indicators, guest ratings and comments to establish a culture throughout the Guest Services team for complete ownership of the guest experience.3. Effectively balances operational needs between the Financial and Guest Services Divisions through synergetic communication of guest issues to optimize positive guest comments and ratings of the overall Guest Services operation.4. Effectively manages all group business onboard ensuring the Group Coordinator has all the necessary skills, training, tools, information and support to enable consistent delivery of services and products.5. Assigns duties and responsibilities to team members. xsgfvud Observes and evaluates team members through open and honest feedback to ensure high quality standards are met.6. Comprehensive knowledge of Customs and Immigration policies and procedures. The Guest Services Manager is the driving force to ensure maximum compliance with all internal requirements and external authorities as it relates to guest immigration and clearance
-
Guest Service Manager
hace 5 días
Madrid, España Wyndham Hotels & Resorts A tiempo completoHere is an exciting opportunity for a seasoned Guest Service Manager to join the team at the Wyndham Costa del Sol, part of the IDILIQ Group.THE COMPANY IDILIQ Group, a Wyndham Hotels & Resorts partner, are pioneers of the resort-based residence concept with over 40 years’ experience. IDILIQ Group design, develop and manage residences, and sell...
-
GUEST SERVICE MANAGER
hace 4 días
Madrid, España Royal Caribbean Group A tiempo completoQualificationsHotel Director / Hotel General Manager background in a 4- or 5-star hotel2-3yrs of hotelier experienceAdditional languages is an advantage (Spanish, Italian, Portuguese, French, German)Duties and ResponsibilitiesTakes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other...
-
GUEST SERVICE MANAGER
hace 2 semanas
Madrid, España Royal Caribbean Group A tiempo completoQualifications:Asegúrese de leer detenidamente la información sobre esta oportunidad antes de presentar su candidatura.1. Hotel Director/Hotel General Manager background in a 4- or 5-star hotel2. 2-3yrs of hotelier experience3. Additional languages is an advantage (Spanish, Italian, Portuguese, French, German)Duties and Responsibilities:1. Takes the lead...
-
Guest Service Manager
hace 1 semana
Madrid, España Royal Caribbean Group A tiempo completoQualifications:Hotel Director/Hotel General Manager background in a 4- or 5-star hotel2-3yrs of hotelier experienceAdditional languages is an advantage (Spanish, Italian, Portuguese, French, German)Duties and Responsibilities:Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador's role in tutoring other...
-
Hotel Guest Service Manager
hace 5 días
Madrid, España Talent A tiempo completoQualifications:Envíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta oportunidad de trabajo.Hotel Director/Hotel General Manager background in a 4- or 5-star hotel2-3yrs of hotelier experienceAdditional languages is an advantage (Spanish, Italian, Portuguese, French, German)Duties and...
-
Hotel Guest Service Manager
hace 2 semanas
Madrid, España Royal Caribbean Group A tiempo completoQualifications: Hotel Director/Hotel General Manager background in a 4- or 5-star hotel 2-3yrs of hotelier experience Additional languages is an advantage (Spanish, Italian, Portuguese, French, German) Duties and Responsibilities: Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador's role in tutoring other...
-
Becario de Guest Service
hace 1 mes
Madrid, España Brickon A tiempo completo¿Te motiva crear experiências memorables para clientes y quieres dar tus primeros pasos profesionales en el sector de atención al cliente? Únete a nuestro equipo como becario/a de Guest Service. Desarrolla habilidades clave en hospitalidad y servicio al cliente dentro de una empresa referente en la gestión y digitalización de procesos inmobiliarios y...
-
Guest Services Manager
hace 2 semanas
Madrid, Madrid, España Royal Caribbean Group A tiempo completoQualifications:Hotel Director/Hotel General Manager background in a 4- or 5-star hotel2-3yrs of hotelier experienceAdditional languages is an advantage (Spanish, Italian, Portuguese, French, German)Duties and Responsibilities:Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador's role in tutoring other...
-
Guest services manager
hace 5 días
Madrid, España Royal Caribbean Group A tiempo completoBeing a key member of the shipboard management team, the Guest Services Manager possesses a dynamic outgoing demeanor with a passion for delivering an industry leading guest vacation experience while personifying The ROYAL WAY (Friendly, Passionate, and Committed). The Guest Services Manager continually strives to exceed hospitality industry standards, while...
-
Guest Services Manager
hace 2 semanas
Madrid, España Royal Caribbean Group A tiempo completoQualifications Hotel Director/Hotel General Manager background in a 4- or 5-star hotel2-3yrs of hotelier experienceAdditional languages is an advantage (Spanish, Italian, Portuguese, French, German)Duties and Responsibilities Takes the lead in owning and delivering an exceptional guest experience while embracing an ambassador’s role in tutoring other...
