Operations Manager

Join to apply for the Operations Manager (Outsourcing & Tech) role at Revolut 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day. About The Role At Revolut, Operations means problem-solving at scale. Our team tackles the company’s toughest challenges with speed, precision, and creativity. They design systems that unlock efficiency and power global growth. We’re looking for an Outsourcing and Technology Operations Manager to join our trading operations. You’ll manage projects, collaborate with Technology and Product teams, and manage ongoing supplier relationships. Assisting with and collaborating in large change and transformation programmes, taking ownership of appropriate tasks and providing input Assessing new initiatives and product launches that require relevant IT changes Building and optimising scalable processes to continue Revolut’s hyper‑growth Managing activities related to outsourcing and third‑party risk management, including onboarding, due diligence, risk assessment, and continuous vendor monitoring Implementing the outsourcing and third‑party risk management policy and operating model for supply chain and outsourcing management Controlling approvals that are processed through internal governance in relation to outsourcing changes and other vendor lifecycle deliveries Providing clear guidance for staff on third‑party risk management procedures, risk assessments, and their ongoing accountability Ensuring regulatory compliance as it relates to PRA guidelines on outsourcing arrangements, including operational resiliency Preparing regular reports to senior management on the status of outsourcing activities, their risks, compliance, and performance metrics 3+ years of experience in a leading consultancy, financial services, or fintech company, or serving it as a leading technology or IT services provider Knowledge of outsourcing and business resilience regulation and its application in retail financial services Awareness of developing service management, monitoring processes, and conducting risk assessments for outsourcing arrangements and on an ongoing basis Solid understanding of technology within a financial services organisation Familiarity with key products offered by Revolut Trading Limited (financial markets, equities, ETFs, trade flows, etc.) Experience in programme and project management Ability to work with data (SQL, data visualisation tools, etc.) Exceptional level of written and verbal communication skills Dynamic presentation skills Problem‑solving and decision‑making skills, with the ability to analyse complex information to identify the key issue/action and drive resolutions Fluency in English A risk management qualification Executive and board‑level interaction experience Relevant financial services experience Important notice for candidates Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles. Only apply through official Revolut channels. We don’t use any third‑party services or platforms for our recruitment. Always double‑check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain. We won’t ask for