Global Service Process Owner SAP
hace 5 días
About the role In this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient, customer-centric service delivery worldwide. You will drive continuous improvement, lead process standardisation, and empower our teams through training and clear documentation.In return for your strong ERP expertise, cross-functional mindset, and hands-on approach, you'll have the opportunity to shape global service processes, work closely with diverse international stakeholders, and play a key role in Sonova's transformation journey—directly contributing to customer satisfaction and our mission to help everyone enjoy the delight of hearing. More about the role Align global Aftersales Service processes with enterprise process architecture and ERP set-up Define, harmonise, and maintain global ERP service processes, SOPs, and related KPIs Act as a key interface between service operations and functions such as Finance, Engineering, SCM, SAP/IT, and Product teams Contribute functional expertise to SAP and IT projects to improve lead time, cost efficiency, and business model changes Support the development of aftersales service concepts for new products, channels, and business units and derive ERP system changes Lead and strengthen a global community of regional and local key users and process owners Drive process documentation, standardisation, training, and knowledge
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Global Service Process Owner SAP
hace 2 semanas
Barcelona, España Sonova Group A tiempo completoSelect how often (in days) to receive an alert: At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear...
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Global Service Process Owner SAP
hace 2 semanas
Barcelona, España Sonova Group A tiempo completoSelect how often (in days) to receive an alert:At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear...
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Global Service Process Owner SAP
hace 11 horas
Barcelona, España Sonova Group A tiempo completoSelect how often (in days) to receive an alert:Usted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura.At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve...
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Global Service Process Owner SAP
hace 1 semana
Barcelona, España Sonova A tiempo completoAbout the roleIn this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient, customer‑centric service delivery worldwide. You will drive continuous improvement, lead process standardisation, and empower our teams through training and clear documentation.In...
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Global Service Process Owner SAP
hace 1 semana
Barcelona, España Sonova A tiempo completoAbout the role In this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient, customer-centric service delivery worldwide. You will drive continuous improvement, lead process standardisation, and empower our teams through training and clear documentation.In...
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Global Service Process Owner SAP
hace 1 semana
Barcelona, España Sonova A tiempo completoAbout the role In this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient, customer‑centric service delivery worldwide. You will drive continuous improvement, lead process standardisation, and empower our teams through training and clear documentation.In...
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Global Service Process Owner SAP
hace 2 semanas
Barcelona, Barcelona, España Sonova A tiempo completoWho we areAt Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing...
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Global Service Process Owner SAP
hace 10 horas
Barcelona, España Sonova A tiempo completoAbout the roleAsegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación.In this global role within Aftersales Service Operations, you will ensure that our ERP system is fully aligned with our business processes, enabling efficient,...
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Global SAP Process Owner – Aftersales
hace 2 semanas
Barcelona, España Sonova Group A tiempo completoA leading hearing care provider in Barcelona is seeking a Global Service Process Owner SAP. The role involves aligning ERP systems with business processes, driving service delivery improvements, and leading cross-functional teams. Candidates should have 5+ years of relevant experience and expertise in SAP S/4HANA. The position offers opportunities for...
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Global SAP Process Owner
hace 5 días
Barcelona, España Sonova Group A tiempo completoA leading hearing care provider in Barcelona is seeking a Global Service Process Owner SAP. The role involves aligning ERP systems with business processes, driving service delivery improvements, and leading cross-functional teams. Candidates should have 5+ years of relevant experience and expertise in SAP S/4HANA. The position offers opportunities for...
