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Field Service Engineer – Valencia, Spain Our field service engineers are instrumental in providing first class customer experience when repairing and maintaining our products on customer sites. We have a great opportunity for a Field Service Engineer to join our team covering our diagnostics and medical imaging equipment across Spain. To service the territory successfully you will be based around Valencian Community area. We're looking for people who have engineering experience (electrical/mechanical) preferably from within a medical device background, are happy to be in the field travelling to support our customers and who love troubleshooting and finding solutions. KEY RESPONSIBILITIES Carry out maintenance and repair work on Hologic products Install instruments at customer sites Liaise with customer IT departments and assist with information systems installations and troubleshooting Support marketing activities such as exhibitions Routinely complete administrative work, such as but not limited to: Time Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Equipment Checklists and Field Service Reports Provide basic use\maintenance training to customers Perform duties and responsibilities with autonomy in a field-based environment KNOWLEDGE, SKILLS & EXPERIENCE Ability to troubleshoot electrical, electronic, pneumatic, and mechanical systems Excellent interpersonal, communication and customer service skills Experience working in similar/comparable customer-based environment Effective Time Management Skills Ability to accurately diagnose issues as described over the phone by Field Service Engineers/customers Proficient use of Microsoft products (Word, Excel, Outlook) Knowledge of network and interfacing with the ability to progress though training Good level of spoken and written English So why join Hologic? We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. Our talent partners can discuss our salary offering and bonus schemes with you.
