Customer Success Executive
hace 2 días
The Role:We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization.We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem.Relationship Management:Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services.Customer Journey Management:Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience.Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) Analyze data to identify trends and areas for improvement, driving key projects that enhance customer success and satisfaction.Lead key improvement projects and support the development of your peers, fostering a culture of learning and growth within the team.Minimum of 3 years of experience as a Customer Success Manager, with a proven track record of working with large accounts.Strong background in SaaS business models and experience with CRM tools.Fluent in English AND German with excellent communication and interpersonal skills.Proven ability to manage complex customer relationships and drive successful outcomes.Familiarity with CRM tools (Hubspot, Salesforce etc.) and metrics to track customer success and engagement.Highly organized and detail-oriented, capable of managing multiple priorities and projects simultaneously.Passionate about customer success and dedicated to delivering exceptional service and value.Attractive compensation package commensurate with experience and skills. Bonus Beckham Law tax rate if you are moving to Spain for the first time.Remote Work and Yearly Company Offsite: We offer flexible working hours and location options.
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Customer Success Manager
hace 1 día
Gasteiz / Vitoria, España INFINNI A tiempo completoThe Role:We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain.¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación.In this role, you will be the primary point of contact for our largest and most strategic speaking customers, guiding them through their...
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Customer Success Executive
hace 1 semana
Vitoria-Gasteiz, España INFINNI A tiempo completoWe are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. We’re a technology company reimagining how...
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Customer Success Manager
hace 1 día
Gasteiz / Vitoria, España INFINNI A tiempo completoThe Role: ¿Está pensando en solicitar este empleo? No se demore, desplácese hacia abajo y envíe su solicitud lo antes posible para no perder la oportunidad.We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic speaking...
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Customer Success Manager
hace 1 día
Vitoria-Gasteiz, España INFINNI A tiempo completoThe Role: We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our...
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Customer Success Manager para Ebolution
hace 18 horas
Vitoria-Gasteiz, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución....
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Customer Success Manager
hace 2 días
Vitoria-Gasteiz, España INFINNI A tiempo completoThe Role: We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our...
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Customer Success Manager para Ebolution
hace 1 día
Vitoria-Gasteiz, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution 🌍 Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y...
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Customer Success Manager
hace 2 semanas
Vitoria-Gasteiz, España INFINNI A tiempo completoThe Role:We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring...
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Customer Success Manager
hace 5 días
Vitoria-Gasteiz, España INFINNI A tiempo completoThe Role: We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring...
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Customer Success Representative
hace 3 semanas
Vitoria-Gasteiz, España StockCrowd FAN A tiempo completoBuscamos Customer Success Representative para revolucionar el fundraising digitalLos candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora.Tipo de contrato: Jornada completaSector: SaaS, tecnología para impacto socialSomos la plataforma líder en captación de fondos...
