Customer Success Manager
hace 4 días
The Role: We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our clients achieve maximum value from our platform, helping them to bring more OnlyFans creators on board, and acting as a trusted advisor and partner. About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. You’ll be responsible for: Relationship Management: Develop and maintain strong relationships with our largest customers, ensuring their satisfaction and success with Infloww’s products and services. Act as a trusted advisor to customers, understanding their business goals and providing tailored solutions to meet their needs. Customer Journey Management: Oversee the entire customer lifecycle, from onboarding and adoption to retention and advocacy, ensuring a seamless and positive experience. Train and educate clients on new features, enabling them to fully utilize our platform’s capabilities and bring more OnlyFans creators to Infloww. Internal Collaboration: Resolve any issues or problems faced by customers promptly, by coordinating with relevant internal teams (support, product etc.) and effectively to build trust and long-term relationships. Act as a liaison between customers and product development teams, gathering feedback, communicating customer needs, and advocating for product enhancements. Reporting and Metrics: Prepare regular progress reports and forecasts for internal and external stakeholders, utilizing key
-
Customer Success Manager para Ebolution
hace 2 días
Vitoria-Gasteiz, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y distribución....
-
Customer Success Manager
hace 3 días
Gasteiz / Vitoria, España INFINNI A tiempo completoThe Role:We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain.¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación.In this role, you will be the primary point of contact for our largest and most strategic speaking customers, guiding them through their...
-
Customer Success Manager
hace 3 días
Vitoria-Gasteiz, España INFINNI A tiempo completoThe Role: We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring our...
-
Customer Success Manager
hace 3 días
Gasteiz / Vitoria, España INFINNI A tiempo completoThe Role: ¿Está pensando en solicitar este empleo? No se demore, desplácese hacia abajo y envíe su solicitud lo antes posible para no perder la oportunidad.We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic speaking...
-
Customer Success Manager para Ebolution
hace 3 días
Vitoria-Gasteiz, España Hanbai.io A tiempo completoCustomer Success Manager — Ebolution Sobre Ebolution 🌍 Ebolution es una consultora boutique especializada en proyectos eCommerce B2B/B2C, integraciones complejas (ERP/PIM), automatización y desarrollos digitales a medida. Somos Partner of the Year de BigCommerce y un aliado estratégico para compañías líderes de retail, industria y...
-
Customer Success Manager
hace 2 semanas
Vitoria-Gasteiz, España INFINNI A tiempo completoThe Role:We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring...
-
Customer Success Manager
hace 6 días
Vitoria-Gasteiz, España INFINNI A tiempo completoThe Role: We are seeking an experienced and dynamic Customer Success Manager to join our team in Spain. In this role, you will be the primary point of contact for our largest and most strategic German speaking customers, guiding them through their entire journey from onboarding and adoption to retention and advocacy. You will play a pivotal role in ensuring...
-
Customer Success Manager
hace 13 horas
Vitoria-Gasteiz, España INFINNI A tiempo completoAbout Us:INFINNI is building the infrastructure that powers the creator economy. We're a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We're...
-
Project Manager Customer Success
hace 2 semanas
Vitoria-Gasteiz, España Orquest - Retail Smart Planning A tiempo completoAbout Us: Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software. Orquest’s mission statement is "Every customer must be a reference and success” drives everything we do. We will continually listen to the changing needs of our customers to determine the direction of our software, service, and...
-
Project Manager Customer Success
hace 1 semana
Vitoria-Gasteiz, España Orquest - Retail Smart Planning A tiempo completoAbout Us: Orquest was born to serve the retail industry through Artificial Intelligence Workforce Optimization Software. Orquest's mission statement is "Every customer must be a reference and success" drives everything we do. We will continually listen to the changing needs of our customers to determine the direction of our software, service, and support....
