Wholesale - Junior Customer Success Manager

hace 2 semanas


Barcelona, España Expereo International A tiempo completo

We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne.Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises, wholesalecarrier partners and government sites worldwide, helping to enhance every business's productivity with flexible and optimal Internet performance.As a trusted partner of Fortune 500 enterprises, our continued aim and success in helping our customers and partners depends solely on the talented individuals who make Expereo a dynamic, effective, multicultural, and equitable environment.A Wholesale Junior Customer Success Manager at Expereo plays a pivotal role in overseeing the customer service experience of our major wholesale partners. You will provide service management support across multiple customers focusing on owning, managing and resolving issues. This role requires an action oriented, proactive approach to managing service operations, acting as a key liaison between customers, internal teams and global service providers.Responsibilities:Here are how your day-today responsibilities of the role will look like, but are not limited to:Working in partnership with and supporting the Wholesale



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