Customer Success Manager

hace 7 días


Barcelona, España Signaturit Group A tiempo completo

At Signaturit Group, we're growing fast and inviting forward-thinking talent to join us in shaping the future of secure digital transactions  You'll collaborate with diverse teams on innovative projects that make a global impact, whether in tech, sales, customer success, or marketing. ABOUT US Signaturit Group  is the Europeen champion of complete and secure digital transactions. Thanks to a modular platform, we automate transactional processes, from identity verification and KYC to electronic signature and legal archiving. More than 100 thousand customers rely on our solutions to accelerate their business activities, while optimizing their operations. As a certified Trusted Service Provider, we control over 35 million documents and carry out more than 180 million signatures a year, guaranteeing security, compliance and legal value. In France, you may know us as Universign  (for electronic signatures) and VIALINK  (for client onboarding and KYC). Today, more than 400 experts and passionate professionals, based in Paris, Barcelona and Valencia, are working every day towards our shared success.The position includes ensuring customers achieve their desired outcomes and expectations from the Signaturit Dashboard. The CSM serves as the primary point of contact for customers related to gold and platinum support, guiding them after the onboarding through their entire lifecycle. This role involves building strong relationships, understanding customer needs, providing tailored assistance, and driving customer satisfaction, retention, and growth.What you will do at Signaturit


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